Information Technology Specialist (Network)

Master's degree or equivalent graduate degree, or 2 full years of progressively higher level graduate education (24 semester hours) in computer science/engineering, information systems management, mathematics, operations research, statistics, technology management, or fields that required the development or adaptation of information technology applications, systems, or networks.
OR:
Specialized experience as follows:
1. Performing complex network installations and remote configuration of various network devices.
2. Reporting, responding to, and resolving network service requests. Experience in remote troubleshooting and repair with tier 1 onsite support.
3. Preparing presentations, delivering network training, and communicating complex network issues telephonically to customers in remote locations.
4. Evaluating/troubleshooting network systems (design, testing, installation, operations, management, and maintenance), and developing solutions to improve network performance.

All candidates must demonstrate proficiency in the following competencies as they relate to providing IT network services: Attention to Detail; Customer Service; Verbal Communication; and Problem Solving..

Conditions of Employment

Satisfactory completion of pre-employment background checks in accordance with AR 215-3 to include a Tier 3 investigation. Must possess or have the ability to obtain (within 6 months) a network certification and minimum Cyber Security baseline certification of Security+, equivalent, or higher certification in accordance with DOD Manual 8140.03 Cybersecurity Workforce Qualification and Management Program and assigned Defense Cyber Workforce Role (DCFW).