Infrastructure Engineer II

Grainger

Infrastructure Engineer II

Posted 3 Hours Ago

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Lake Forest IL USA

Hybrid

81K-135K Annually

Mid level

eCommerce • Information Technology • Retail • Industrial

North America's leading B2B supplier of maintenance repair and operating supplies and related services.

The Role

The Infrastructure Engineer II is responsible for maintaining assigned applications providing Level 2 support troubleshooting issues coordinating changes and ensuring stability and alignment with business needs.

Summary Generated by Built In

Work Location Type: Remote
Req Number 330543
About Grainger
W.W. Grainger Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture the Company reported 2025 revenue of $17.9 billion. For more information visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $80700.00 - $134500.00. This role is eligible for an incentive target of up to 5 % or $ based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.
This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.
Rewards and Benefits
With benefits starting on day one our programs provide choice and flexibility to meet team members' individual needs including:

Medical dental vision and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period no employee contribution required.
Employee discounts tuition reimbursement student loan refinancing and free access to financial counseling education and tools.
Maternity support programs nursing benefits and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
Grainger Benefits
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend in part on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend modify or terminate its compensation and benefit programs in its sole discretion at any time consistent with applicable law.
Position Details
Grainger is seeking an Infrastructure Engineer II to support and own a portfolio of business-critical applications. This role is responsible for keeping assigned applications stable secure documented and aligned with business needs.
The engineer will provide Level 2 application support troubleshoot technical issues coordinate with vendors and internal IT teams support changes and upgrades and help improve application reliability over time.
This role is a good fit for someone who enjoys solving technical problems working across teams and taking ownership of important business systems.
This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.
You have

Own the day-to-day health stability and performance of assigned business applications.
Act as the primary point of contact for application-related questions issues enhancements and operational support.
Partner with business stakeholders to understand application needs prioritize requests and ensure the application supports business processes.
Coordinate with IT support infrastructure security vendors and development teams to resolve incidents and implement changes.
Monitor application performance availability integrations and recurring issues; drive improvements to reduce risk and downtime.
Manage application lifecycle activities including upgrades patches releases configuration changes and retirement planning.
Ensure application documentation is maintained including ownership details support processes data flows integrations access controls and recovery procedures.

You will

Bachelor's Degree in Information Systems or similar or equivalent experience preferred

2+ years experience with Oracle databases (11g 12c 18c or 19c)
2+ years of experience with SQL Server PostgreSQL or Teradata databases
2+ years familiarity with ITSM tools such as ServiceNow Jira Azure DevOps or similar platforms.
2+ years experience managing user access permissions documentation and application controls.
2+ years experience supporting incident problem and change management processes.
2+ years experience coordinating with IT security development infrastructure and vendor teams.
2+ years experience working with business users to gather requirements troubleshoot issues and prioritize enhancements.
2+ years experience with application support upgrades releases testing and production issue resolution.
2+ years experience supporting or managing enterprise business applications.
Knowledge of enterprise application support lifecycle management upgrades releases and production operations.
Ability to troubleshoot application issues and coordinate resolution across IT vendor and business teams.
Strong communication skills with the ability to translate business needs into technical requirements.
Experience with testing activities including regression testing defect tracking and user acceptance testing.
Ability to create and maintain clear application documentation support guides runbooks and process flows.
Knowledge of enterprise application support lifecycle management upgrades releases and production operations.
Knowledge of user access roles permissions security controls and compliance requirements

We are committed to equal employment opportunity regardless of race color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship marital status disability gender identity or expression protected veteran status or any other protected characteristic under federal state or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment should you need a reasonable accommodation during the application and selection process including but not limited to use of our website any part of the application interview or hiring process please advise us so that we can provide appropriate assistance.

Skills Required

Bachelor's Degree in Information Systems or similar or equivalent experience
2+ years experience with Oracle databases (11g 12c 18c or 19c)
2+ years of experience with SQL Server PostgreSQL or Teradata databases
2+ years familiarity with ITSM tools such as ServiceNow Jira Azure DevOps or similar platforms
2+ years experience managing user access permissions documentation and application controls
2+ years experience supporting incident problem and change management processes
2+ years experience coordinating with IT security development infrastructure and vendor teams
2+ years experience working with business users to gather requirements troubleshoot issues and prioritize enhancements
2+ years experience with application support upgrades releases testing and production issue resolution
2+ years experience supporting or managing enterprise business applications
Ability to troubleshoot application issues and coordinate resolution across IT vendor and business teams

What the Team is Saying

Grainger Compensation & Benefits Highlights

Retirement Support—Retirement contributions are considered a standout with a company 401(k) contribution around 6% regardless of employee deferral and profit‑sharing elements that enhance long‑term savings. These contributions are described as automatic and immediately vested.
Healthcare Strength—Health coverage is described as comprehensive spanning medical dental vision mental‑health resources and specialty coverages often beginning on day one. HSAs/FSAs plus disability and life insurance further strengthen the package.
Leave & Time Off Breadth—Paid time off is presented as generous (e.g. around 18 days for many full‑time roles) alongside company holidays. Materials also highlight paid parental leave and adoption assistance that expand time‑off flexibility.

Learn more about Grainger's Compensation & Benefits →

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The Company

HQ: Lake Forest IL

26000 Employees

Year Founded: 1927

What We Do

Grainger is a leading broad line distributor with operations primarily in North America and Japan. We Keep The World Working® by serving more than 4.6 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn grow and make a difference by keeping businesses running and their people safe. As a Platinum Employer on the Where You Work Matters list a 2026 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company we’re looking for passionate people to join our team as we continue leading the industry. Find your way with Grainger at jobs.grainger.com.

Why Work With Us

We're proud of our people-focused culture. We embrace new ways of thinking and recognize everyone as an individual. At Grainger we have a welcoming workplace where you can fell comfortable confident and learn and grow at any career stage all while fulfilling our purpose to keep the world working.