Infrastructure Engineering Manager

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION

Although we're an apparel and footwear focused company, technology is central to everything we do. Columbia Sportswear's Digital Technology (CDT) teams enable an IT infrastructure across four global brands, a global supply chain, and 500+ geographically dispersed stores. These teams support in-store, mobile, and data platforms to enhance customer interface and service in an ever-evolving industry.

The Infrastructure Manager is responsible for managing infrastructure production resources using Agile methodologies, providing mentoring, administration, and support service to your team(s) and developing and maintaining an effective technology stack from a full lifecycle perspective. Success is a happy and vibrant team of engineers engaged in the growth of Columbia's technology stack.

HOW YOU'LL MAKE A DIFFERENCE

• Manage and mentor a team or teams of up to twelve reports of infrastructure engineers and work with Product Owner(s) to serve as a point of escalation for customers and team members for troubleshooting of technical issues.
• Work with the stakeholders and the Product Owner to determine priorities for upcoming work to balance delivering capabilities for infrastructures customers and the need to avoid technical debt.
• Work with your team, Product Owners, and other technology leaders to identify and remediate existing technical debt across the company.
• Manage vendors relationships to provide network, security, engineering, and support systems. Manage escalations to both vendors and internal support organizations for timely recovery of systems and services.
• Leverage the team and supporting teams to provide global 24×7 production support for storage, compute, and networking environments.
• Define and gather metrics to measure the overall availability and stability of the global infrastructure that your teams are responsible for.
• Provide regular coaching to individuals and review performance and effectiveness of engineering teams and services.
• Plan, assemble and track annual budgets for corporate infrastructure systems.
• Participate in financial performance and forecasting.
• Contribute toward the development of standard operating procedures in all areas of influence. Continue to find improvements efficiency and quality.
• Ensure that all areas of infrastructure activities and processes follow SOX, PCI and similar controls.

YOU ARE

• People first and enthusiastic about helping engineers and others succeed and grow.
• An innovative problem solver, while considering and balancing complicated potential impacts.
• Customer service focused to improve enabling the business with IT solutions.

YOU HAVE

• Strong collaboration skills with team, peers, and business partners.
• Familiarity with Agile principles and iterative delivery in an infrastructure setting.
• Strong interpersonal and client service skills; build relationships and work cohesively with others. Ability to communicate both up and down the leadership stack using the appropriate language. Ability to translate technical concepts to business outcomes.
• Ability to comprehend, analyze and interpret documents. Capable of defining problems, collecting data, establishing facts, and drawing conclusions at a level appropriate for the function.
• Working knowledge and proven platform experience in On Premise and Cloud capabilities.
• Professional, effective written and verbal communication skills. Understands the concept of communicating early and often and conducts oneself accordingly.

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.