Infrastructure Engineering Manager

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Position summary 

Nava is at the forefront of reimagining how our government serves its people, and we’re looking for an experienced manager to help drive this mission forward. As an Infrastructure Engineering Manager at Nava you will be our client facing AWS architect and manage 6-8 engineers working on cross-functional project teams. You will coach and help individual contributors grow. Your team will build scalable digital services for our government – designing, implementing, and delivering software that is depended on by millions of Americans. You care deeply about working on technology that affects people’s lives and are passionate about building large-scale systems that are well-designed, fast, scalable, and secure. Below are some of the traits of candidates who will likely be successful in this role. If you're excited about this opportunity but don't think you meet all the requirements, apply anyway!

Responsibilities

• Lead 6-8 engineers on cross-functional project teams
• Provide coaching and feedback through regular 1:1s and biannual performance reviews
• Hire and onboard new engineers
• Work with government stakeholders to get buy-in on technical initiatives Work closely with other cross-functional leads to identify and mitigate technical risks
• Guide engineering team on planning, estimation, prioritization, trade-offs, balancing technical debt, and meeting project milestones
• Improve overall engineering quality through documentation, technical guidance and mentoring, and establishing and upholding best practices for the team
• Review code and give feedback on technical specs
• Review architecture and designs from other project teams
• Collaborate with the product team, government stakeholders, and other contractors to build new systems and make improvements to existing systems
• Participate in planning and breaking down requirements into tasks
• Implement new tools and practices that make the team more effective

Required skills

• Minimum of 7 years of experience with cloud infrastructure engineering
• Previous experience maintaining a medium or large-scale production system using Infrastructure as Code
• Broad experience with Cloud products in AWS
• Ability to automate procedural tasks using scripting in Shell, Bash, or coding in Python, Javascript, or Ruby
• Experience with Terraform and/or CloudFormation, Ansible, or other IaC and automation tools
• Experience being the primary point of contact with external stakeholders.
• Strong conflict management
• Enjoy mentoring and growing engineers
• Ability to lead multiple infrastructure teams working in a semi-agile environment
• Experience implementing team processes and building a collaborative team culture
• Experience designing and implementing application architecture and systems that are highly scalable, available, and performant
• Comfortable making trade-offs to hit aggressive goals while planning for the future system and team health
• An adaptive, empathetic, collaborative, growth mindset
• Excellent written and real-time communication skills, technical and otherwise
• Ability to pick up and learn new development and operations skills

Other requirements

The individual working in this position:

● Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired.

● Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future.

● May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

Perks working with Nava

● Your well-being is important to us, so we offer highly competitive benefits for medical, dental, and vision

● 20 days of PTO accrued, 12 days paid federal holidays, 5 floating holidays, unlimited sick leave

● 16 weeks of fully paid parental leave and weekly meal deliveries during leave

● Comprehensive Employee Wellness Program

● Virtual Doctor visits with zero copay through UHC

● Fertility Support and Treatment

● Sabbatical Leave

● 401k contributions match at 4% of your salary

● Flexible work arrangements

● Home office set-up and monthly phone allowance

● Monthly partial reimbursement for utilities (where applicable)

● Comprehensive learning and development program

● Prorated annual tuition and professional development budget, on top of a LinkedIn Learning license

● Equity stock options

● Employee referral program

● Commuter Benefits

● Short and Long-Term Disability Insurance

● Life and Accidental Death Insurance

● Diverse, inclusive, highly collaborative, and vibrant culture, fostering remote work!

Location

You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Virginia, Washington, Wisconsin.

*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. 

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Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025.

Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.