Inside Regional Account Manager

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

ABOUT TREND MICRO  

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com 

POSITION OVERVIEW 

The Inside Regional Account Manager (iRAM) is responsible for selling Trend Micro products and services in assigned Territories to mid-size organisations. iRAMs will be responsible for generating revenue directly through outbound calling to new or prospective customers, through selling new or additional Trend Micro products to existing customers, and indirectly through our extensive network of channel partners. Trend Micro Australia supports a highly collaborative and collective learning work culture. This role requires a lot of cross-function collaboration – working closely with Customer Success, Channel & Alliances, and Sales Engineering teams.

PRIMARY RESPONSIBILITIES

• Develop Trend Micro business within an assigned quota-bearing territory with emphasis on revenue generation to new organizations and on new sales to existing Trend Micro customers.
• Researching companies for cloud security & enterprise cybersecurity opportunities
• Tele-profiling existing leads and contacts and understanding customers’ pain points and requirements for cloud security solutions
• Converting these leads into opportunities and driving them to closure independently
• Through nurture efforts, creating higher value leads resulting in higher conversion rates
• You will have full control over the accounts you’re assigned to and hone your sales skills

SKILLS AND EXPERIENCE 

• Candidates must have a proven track record in an outbound sales role in a B2B environment.
• Fluent verbal and written communications skills in English
• The ability to listen to customers, understand their needs, and ask clarifying/probing questions to bring the conversation forward
• The ability to translate complex technology into easy-to-understand business language
• The ability to handle objections and find the opportunities in rejections
• Persistence and proactivity in following up with customers
• Time management skills juggling multiple customer conversations
• Understanding of cloud computing and the cloud industry
• Working knowledge of salesforce.com and the discipline to track all leads in the system

Please note: successful candidates will be required to undergo a background check and national police check.

BENEFITS OF BEING A TRENDER 

• At Trend Micro our people and culture are our power. There are no barriers – you are empowered to discover your passion and be the best part of yourself. 
• We encourage you to challenge the status quo, break assumptions, and learn and grow every step of your career, fulfilling your potential. 
• Helping customer success is our top priority. We believe in doing the right thing, solving the right problems, and maintaining business sustainability. And our efforts to make a difference go beyond the digital world. 
• Trenders have the opportunity to be good global citizens by building houses in the Philippines, donating money to help underprivileged communities, educating kids and parents on online safety, advancing a diverse workforce (Close the Gap™ program), and more. 

We take employee wellbeing seriously. At Trend, you will have access to Medical Insurance, Mental Health Support through access to EAP, Yoga and Meditation sessions, Gym reimbursements, Paid Parental Leave etc.

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. 

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We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.