Inside Sales Account Executive

Purpose/Summary:

The Inside Sales Executive will achieve high levels of customer relationships and satisfaction across the base of medium and small existing accounts, contributing to revenue, share-of wallet and margin growth within assigned territory.

Prospect and acquire targeted new customers and business within the medium to small account segment contributing to revenue and margin growth within the assigned territory.

WHAT YOU'LL DO

Prioritize assigned accounts within the Team Leader to drive time allocation

• Develop account plans for high-priority accounts, periodically update them, and consistently use them to drive account activity
• Lead all account servicing and administration activities, including order entry and inbound customer communications
• Evaluate competitive activities and develop strategies and tactics to counter their effectiveness
• Identify customer needs through discovery sessions and develop then recommend solutions
• Share valuable insight and product knowledge with customers
• Lead proposal development
• Update GQ and Zendesk daily, including account activities, opportunity size, probability of success, and date to close
• Drive new product onboarding and solution delivery to customers
• Conduct periodic internal and customer-facing account reviews / QBR's
• Keep abreast of industry developments and touch customer stakeholders
• Recognize trends and provide market insights and process improvement ideas to the Team Leader on an ongoing basis

New Business Acquisition Activities

• Coordinate with the SDR for targeting, planning and capturing new business
• Negotiate the customer's business process to meet with decision-makers
• Define the prospect's uniform, duty and footwear needs through effective discovery
• Close new acquisitions with solid solutions, pricing and margin targets
• Work with Contract Management in planning, writing / editing and delivering RFI / RFP responses for by established deadlines

WHAT YOU BRING

• 1-3 years direct sales experience
• Previous focus for Inside Sales New Business Acquisition, Account Management, Account Executive positions
• Relevant Industries:
• Proficient at desktop computer use and appropriate applications
• Knowledge and proficiency at CRM, Excel, Word and PowerPoint
• Some College or Equivalent
• Ability to address customer needs and ensure high levels of customer satisfaction
• Familiarity with, and willingness to navigate, bureaucratic organizations, with an ability to uncover, engage and close business with multiple stakeholders
• Strong interpersonal, oral and written communication skills
• Ability to communicate technical information, handle questions and recommend Galls solutions in a professional manner
• Ability to solve problems under pressure
• In-depth knowledge of customer ordering procedures and Galls internal processes
• Superb organization and prioritization skills
• Impeccable attention to detail
• Strong initiative and follow-through to close new business opportunities
• Personal motivation to continue improving
• Willingness to maintain robust and current GQ record of network and activities
• GQ and Zendesk system proficiency

WHAT TO SEND OUR WAY

• Your resume, highlighting your education, experience, and skills
• Why you want to be a part of the Galls family

Galls is an Equal Opportunity Employer of people from all walks of life, including persons with disabilities and veterans. Galls is passionately committed to diversity and inclusion in all that we do. We invite you to join our team, grow with us and contribute by bringing your authentic, best self to work.