Inside Sales Account Manger

Paladin Technologies has emerged as one of the largest complex systems integrators in North America. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a North American scale, while providing local support.
We are 100% privately-owned, and operate across Canada and the US. The experts that make up Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.
The Minneapolis-based Inside Sales Representative will work closely with the team to ensure that our customers are provided with the highest quality service. The ideal candidate will have superior customer service and sales skills, and must be highly organized and able to prioritize. We are growing rapidly across North America, and our Inside Sales Representative must thrive in a fast-paced environment. 
Responsibilities:

• Respond to customer inquiries and follow up on leads
• Assist customers’ needs and recommend appropriate services
• Work with designer to provide estimates / quotations for security and other technologies.
• Process customer orders and sales contracts
• Prepare takeoffs by collaborating with various internal departments
• Responsible for getting client approvals and supporting team members with sales 
• Work collaboratively with Operations, IT, Engineering and other corporate departments to drive success. 
• Support interaction and contact with customers requiring services.
• Provide a timely and accurate response to customers’ required proposal and/or bid circumstance 
• Propose and present new solutions for security, integrated systems technologies, and AV.
• Follow up on all sales leads and maintain system, opportunities, and forecasting. 
• Strong communication skills with the ability to engage with customers and team members. 
• Possesses a positive attitude, self-motivated, passionate, committed to success and quality. 
• Perform additional duties as required 

Qualifications:

• Strong computer skills, with advanced proficiency in Microsoft Office and project / quoting software
• Minimum of 1 year experience with alarms and/or integrated systems
• Experience in a technical sales role, producing quotes, estimates, and project design would be an asset
• Excellent written and verbal communication, as well as interpersonal skills
• Education or experience in electronics, electrical, or equivalent would be considered an asset
• Excellent organization and attention to detail
• Able to work independently, manage time effectively, and work with multiple deadlines

Success Factors

• Accountability: takes ownership & responsibility for quality and timeliness of commitments
• Results Driven: ability to focus on detailed outcomes and the means by which they are achieved
• Leverages Collaborative Relationships: cultivating win-win relationships and advancing Paladin’s market position.
• Business Development: Quick to recognize and act on an opportunity. Knows how to close. Knows how to make a profit.
• Masterful in front of the Customer: Goes the extra mile to know and understand the customer’s business and their needs. 

Pay Range: $55k - $85k DOE