Inside Sales Agent

Inside Sales Agent

LightingNewYork.com is one of the fastest growing online retailers in the Lighting Industry and is seeking Remote Inside Sales Agents. Our company culture is team-oriented and fosters a positive environment with friendly people. We work hard to constantly progress, while also valuing the importance of having fun. We take pride in setting ourselves apart from the competition by striving to "WOW" everyone we encounter in our daily business interactions.

We're looking for critical thinking team members who are team-oriented, of course, but who are also highly motivated, with the ability to work independently to solve unique problems. Because of the rapid growth of our company, we need people who are not only flexible but also adventurous, like to try new things, have an ability and willingness to learn new skills, and like to think outside of their "everyday" job duties to come up with new ideas for the good of the whole company. A little creativity goes a long way!

Not only have we been continually recognized as a top place to work in the state of Pennsylvania, but Newsweek magazine recognized Lighting New York as providing Best Customer Service in the country! As a Remote Inside Sales Coordinator, you'll be responsible for being a guide to our important trade customers, and assisting them through their journey with Lighting New York. You will qualify inbound opportunities, follow up on quotes, and engage with customers through outbound activities such as phone outreach. We place immense value on having direct dialogue with our customers! This is an entry-level position with an opportunity for advancement.

Location: Remote

Salary: $40,000 - $45,000

Benefits: Quarterly Bonus, Paid Time Off, and full medical benefits

Job Description:

We are looking for an energetic and proven inside sales coordinator to join our trade professional team, assisting with lead qualification, quote follow up, and other important inbound sales activities as deemed necessary. The ideal candidate will have experience with B2B sales processes, including the use of customer relationship management software, outbound customer engagement tactics, and relationship building.

Responsibilities:

• Guide new sales opportunities through customer touch points, including inbound lead nurturing and outbound calls and emails
• Assist trade customers through B2B sales process by understanding their needs and requirements
• Route qualified opportunities to appropriate sales and customer care teams for further development and closure as needed
• Build and maintain relationships with decision-makers in our Professional Program 
• Track and report on sales activity through CRM software

Qualifications:

• 2+ years of experience in inside sales, preferably in a B2B setting
• Strong sales and communication skills
• Proficiency in CRM software
• Ability to work independently and as part of a team
• Positive and enthusiastic attitude

If you are a motivated individual who is looking for a fun, challenging and rewarding opportunity, we encourage you to apply.