Inside Sales Coordinator

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Inside Sales Coordinator - Remote United States

Inside Sales Coordinator

The Inside Sales Coordinator is responsible for managing inbound customer calls and e-mails, qualifying leads, and handing off to appropriate outside sales team. In addition to responding to customers seeking information and/or paths to purchase, this role plays a part in identifying potential leads via data compilation and outbound calling. The overall goal of the position is to increase the lead to sale metric, getting more qualified leads to the outside sales team thus improving their focus and generating more business.

What You Will Do:

• Respond to inbound sales-related customer inquiries by gathering initial data from the lead, understanding customer needs, and providing basic recommendations for furthering the sale
• Manage customer expectations around buying process and own actions for post-sale customer follow up.
• Enter leads into Customer Relationship Management (CRM) system for tracking; Microsoft Dynamics is our CRM
• Explore creative solutions to building lead pipeline via programs, blitzes, outbound calling, etc.
• Qualify or communicate leads to appropriate outside sales team
• Explore 3rd party data to identify potential leads and/or sales enablement data for sales teams
• Compile multiple data points to create and call on lists
• Share outbound insights with key stakeholders (activities, trends, data analysis, recommendations, etc.)
• Work with sales to outline best practices for follow-up
• Ability to multitask and handle ad hoc projects to support the broader business as needed
• Ability to analyze data and make recommendations on process improvements

What You Need to Succeed:

• Bachelor's degree in business related field or 1-3 years of sales experience in inside or outside sales; business to business experience preferred.
• Ability to positively represent Allegion in written and verbal communication, comfortable connecting both internally and externally, sales-minded
• Entrepreneurial spirit to take and fully own projects as needed
• Proficiency in Microsoft Excel
• CRM experience/exposure required, Microsoft Dynamics a plus
• Experience work with PowerBI a plus

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".
• You value personal well-being and balance, because we do too!
• You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

What You'll Get from Us:

• Health, dental and vision insurance coverage, helping you "be safe, be healthy"
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

• Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses
• Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance - Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement

• Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can "serve others, not yourself"
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Base Salary Range: $44,700 - $57,900. The actual compensation will be determined based on experience and other factors permitted by law.

Apply Today!

As a company that's constantly seeking and discovering new frontiers, we're looking for pioneers. Join us!

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We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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