Inside Sales Coordinator

Linetec

Plant/Department: Inside Sales

Reports to: Inside Sales Manager

Summary of Position: Responsible for the verification and accurate entry of sales orders

Essential Duties:

• Enter customer data and sales order information into the Enterprise Resource Planning (ERP) system
• Review customer order prep sheets against the customer purchase order details to ensure accurate entry. Notify account representatives of discrepancies for resolution.
• Generate price/order acknowledgments and then verify accuracy by comparing them to the customer's pricing matrix
• Review and compare completed orders against checklist to ensure orders are entered accurately.
• Prepare receiving packets to give to production
• Maintain the Sales Orders Inbox (Outlook) and distribute emails to Inside Sales Representatives.
• Run reports as necessary and manage the Inside Sales Coordinator workbench in the ERP
• Match incoming arrival bill of ladings with previously entered receiving paperwork
• Maintain customer Receiving Work Order files
• Process freight reports and ensure proper charges are applied to orders
• Issue warranties
• Apply Lean principles in own work performance and drive Lean applications in company operations

Qualifications and Requirements:

• High school diploma or equivalent required. Post high-school education preferred.
• Fast and accurate data entry skills
• Prior experience in customer service data entry helpful
• Strong math skills are required for price reconciliation and calculating CAD drawing exposures.
• Must be able to multi-task in a fast-paced environment.
• Strong communication skills and customer focus (verbal and written)
• Team player, willing to cross train and take on new assignments
• Computer software proficiency - Word, Excel, Outlook, ERP/MRP,

Job Specific Physical Requirements/Work Environment:

• Usual office working conditions with occasional (5%) exposure to the production environment (heat, operating machinery and noise).
• Office duties require sitting behind a desk, performing tasks on a computer.

Other Duties As Assigned

Apogee and our brands are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by state or federal law.