Inside Sales Coordinator

Job Details

What you will do

• The Inside Sales Coordinator is the owner of all customer interactions from the bid request through the release to production.
• This role will aim to make Eastern Sheet Metal the easiest duct manufacturer to work with for sales representatives by efficiently allocating resources to successfully and efficiently quote, revise, detail, submit, and release duct projects.
• As a member of the ESM leadership team, the successful candidate will be able to not only manage existing processes effectively, but also develop and implement improvements and automations to continuously improve the process from both the customer and internal perspective.
• Own and oversee training, cross-training, and onboarding process for new team members for compliance to existing policies and procedures.

What we look for

• Strong planning, organization, and time management skill are required.
• Customer Focus and understanding of the importance of both internal and external collaboration.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High School Diploma required; Associate of Arts Degree (A.A.S) preferred; and five to seven years of related experience and/or training.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have knowledge of MS Excel Spreadsheet software and MS Word, MS PowerPoint Word Processing software. Experience using AS400 operating systems is a plus.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.