Inside Sales Engineer

Eaton's North American Sales Division is currently seeking an Inside Sales Engineer to join our team. This is a hybrid-based position where candidates must live within 50 miles of our Glendale Heights, IL location. Relocation assistance will be offered.

Position Overview:

The primary function of an Inside Sales Engineer (ISE) role will be to support management, outside sales engineers and internal/external customers in providing effective solutions to challenging problems involving technical, service and commercial issues in the Eaton Electrical Sales Division. Responsibilities include but are not limited to closing orders based upon expertise developed in selling skills and technical knowledge, selling abilities to position Eaton Electrical into preferred position in market and customer activity, providing technical knowledge regarding products/services, negotiating & pricing industrial and construction projects. This role also sells assigned product lines to targeted customers in designated geography or industry with the objective of optimizing sales volume, product mix, and profit margin. The ISE provides technical product support for distributors and other duties that may be assigned by the Area Sales Manager.

The inside sales engineer is to act as a technical and commercial resource to field sales, customers and distributors for quotations and project management of power distribution, power protection and power equipment maintenance, including electrical solutions from complex custom industrial and commercial assembly applications to residential components. One also serves the needs of many customer market segments including commercial construction, industrial, residential and utility.

The primary functions include accurate and timely plan and specify interpretation, quotation and technical support; communication with customers, warehouse and plants to facilitate problem resolution; proactive identification of sales potential and follow up to secure orders.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.

In this function you will:

• Review and interpret customer needs on plans and specifications; determine the minimum bill of material, most competitive price level and shipment cycle within the market segment pertaining to each specific negotiation
• Proactively facilitate timely solutions to customer issues by utilizing available resources or creating procedures for resolution
• Coordinate warranty and non-warranty repairs and returns, which include shipping issues or service requests
• Project manage small to medium projects on as needed basis
• Establish and maintain the highest possible commercial relations with present and potential customers (internal and external) by effectively employing the highest level of skills with regard to the art of salesmanship, application engineering, product knowledge, knowledge of customers business and organization and knowledge of Eaton product lines strategic plans for sales growth

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we - as individuals and as a company - are stronger.

Qualifications

Required (Basic) Qualifications:

• Bachelor's degree from an accredited institution
• Minimum one (1) year of work experience
• Must be able to work in the United States without corporate sponsorship now and within the future

Preferred Qualifications:

• Bachelor's degree in Electrical or Mechanical Engineering
• Experience or exposure to a manufacturing organization

Position Criteria:

• Possess excellent communication skills
• Electrical experience with low to medium voltage systems
• Commercial experience
• Sales and/or marketing experience
• Ability to work in a team-oriented environment
• Strong communication skills
• Digital tools, including Microsoft Office proficiency such as Outlook, Teams, Excel, etc.
• Ability to travel up to 10%

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: [email protected]
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power - today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're accelerating the planet's transition to renewable energy, helping to solve the world's most urgent power management challenges, and doing what's best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.

Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company's operations by at least 50 percent by 2030.

Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.

Job: Sales

Region: North America - US/Puerto Rico
Organization: NAS North American Sales

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes - Hybrid
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time