Inside Sales Manager

This role is fully remote [US]; we set a location because some job boards require it.

Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments, apartels, and traditional hotel rooms across price and luxury tiers. The Inside Sales Manager will report to the Director of Sales and work closely with the Revenue Management, Reservations, and Operations teams. This individual will be laser-focused on responding to the inbound group and preferred corporate leads who request Kasa locations for short and extended stays. 

Like any role at a fast-paced start-up, there is no ‘typical day’, but your primary responsibility will be to drive top-line and ancillary revenue streams by filling need periods for each property with group, business, and SMERF travel. 

If you are looking to be instrumental in changing the way corporate and group travelers view the flexible accommodations space - this is the role for you!

We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.

• Metrics-Minded: Ability to breakdown their monthly targets into weekly achievable tasks to help meet or exceed their sales goals

• Embrace Ambiguity: Experience in the "building the plane while flying it" environment and proven ability to adjust and flex to business demands; open to providing feedback to contribute to problem resolutions; updates to processes

• Lead Investigator: Promptly assesses every inbound lead to create opportunities to expand Kasa's partnerships,  profit, and portfolio experience

• Detail-Oriented: Ability to magnify the big picture whether meticulously organizing inbound leads to determine the priority level and executing tasks accordingly through finalizing contracts; the innate mindfulness to details is everpresent

• Culture Cultivator: Possesses a genuine passion for being a part of a world-class team; not only succeeding individually, but positively influences team members to engage, grow, and exceed expectations for Kasa.

• Revenue Driver: Effectively identifies, prioritizes, and secures business partnerships to further expand revenue streams

• Fearless Negotiator: Confidently negotiates and navigates conversations with internal and external stakeholders; resulting in closed deals across accounts that vary in size, scope, and industry

• Relationship-Centric: Relationship building is in your DNA and rooted in every interaction; consistently providing your peers, manager, and customers clear communication, diligence, and trustworthiness

Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

• Lead Conversion Key Result: Achieve or exceed established conversion goals.
  
• Key Initiative: Acknowledge all inquiries on the same day
• Key Initiative: Respond to all inquiries within 24 hours.
• Key Initiative: Create and send proposals customized to each inquiry's needs

• Financial Key Result: Achieve or exceed your group and preferred corporate revenue goals
  
• Key Initiative: Partner with Revenue Management to understand market demand, seasonality, and pricing
• Key Initiative: Be responsive to client questions and quickly handle negotiations
• Key Initiative: Communicate with internal stakeholders (ie. Reservations, Finance, etc), new business detailing, and execution to ensure high-quality service and capture repeat business
  

• 🌏 Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!

• ✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

• 📈 Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. 

• 🙌 Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.

• 📱 Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.

• 📈 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 2% of deferred salary, and 50% of the next 2%.

• 🩺 Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

• ⭐ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!