Inside Sales Manager

About Elgin Fastener Group

Elgin Fastener Group provides quality products across several categories, including industrial screws, bolts, nuts, wire forms and other fastener products. With seven manufacturing locations (8 locations total) across the eastern United States, and approximately 350 employees, you'll feel like part of a family environment with a strong work ethic and a drive to succeed.

Why work for Elgin Fastener Group?

• Take advantage of annual performance-based bonuses.
• Competitive salary based on skills & experience.
• Pay on Demand from Paylocity provides same day pay to employees.
• Enjoy vacation and PTO each year, prorated your first year based on the date you are hired.
• We offer 80 hours of paid holidays so that you can have more relaxed, quality time with the people who are most important to you.
• Our medical, dental, and vision benefits provide comprehensive coverage at affordable rates.
• Our 401(k) plan and company-paid life insurance are valuable ways to protect yourself and your family financially.
• You can take comfort in knowing that our disability insurance program is available to you, with no out-of-pocket costs, offering both short-term and long-term disability benefits.
• Benefit from company-sponsored tuition assistance programs, which allow you to advance in your career and learn new skills.

Primary Responsibilities:

• Management of all inside sales activities, processes, and procedures for multiple brands and product types.
• Management of the inside sales staff in support of the multiple selling channels deployed, that being through RSMs, KAMs, Third Party Sales Agents or Companies, Distributors, Wholesalers and OEMs
• Daily Coaching, training, evaluating, and monitoring of inside sales representatives’ performance which includes hiring/terminating, disciplining, administering rewards and pay raises, and all adjustments to headcount and expenses required to achieve and maintain the budget.
• Develop sales opportunities by researching, analyzing, and identifying databases of the potential prospectus for driving the company’s sales grow.
• Set and track sales targets and KPIs.
• Maintain a strong selling team orientation across all EFG divisions.
• Maintain an understanding of EFG divisional capabilities and work with multiple divisions, when necessary, to serve the customer as a “one-stop” source.
• Understand basic fastener terminology and communicate effectively with others to remove barriers and win new business.
• Provide support to other EFG team members to assist in winning new business.
• Develop and execute performance goals for the inside sales organization.
• Build strong customer relationships.
• Partner with Marketing to prepare campaigns and lead generation activities.
• Working with multiple data systems (ERP, Salesforce, Etc.) to streamline information flow for our internal team, KAMs and manufacturing reps.
• Manage multiple lead generation tools.
• Conduct daily, weekly, and monthly team meetings and KPI reviews.

Position Type and Expected Hours of Work

This is a full-time position. General business hours are 8:00AM – 5:00PM. Occasional evening and weekend work may be required to meet business demands. Candidate must be able to work in the office 4 days per week at one of the following locations:

• Brecksville, OH
• Berea, OH
• Wheeling, IL
• Rockford, IL

Travel

Varies but up to 50%

Required Education and Experience

• Bachelor's degree in business, marketing, or a related field OR equivalent relevant work experience
• Language: English; verbal and written
• 7 years’ experience as an Inside Sales Manager or a similar leadership role in industrial manufacturing
• Strong track record of achieving and exceeding sales targets.
• Excellent leadership and team management skills, with the ability to motivate and inspire a sales team.
• Demonstrated expertise in sales strategy development, pipeline management, and forecasting.
• Exceptional communication, negotiation, and presentation skills.
• Analytical mindset with the ability to analyze sales data, identify trends, and make data-driven decisions.
• Proficiency in CRM software and sales analytics tools.
• Knowledge of the industry and market trends in multi-product sales.
• Excellent computer systems skills which include:
  • Microsoft Suite: Outlook, Excel, PowerPoint, Word
  • Salesforce
  • Power BI
  • Understanding of ERP systems

Preferred Education and Experience

• MBA
• Bi-lingual language, Spanish preferred
• 10 years sales experience
• Fastener experience
• Epicor ERP