Inside Sales Manager - 2919050

IQVIA is looking for strong Inside Sales Manager with a track record of success to join our team!

The Inside Sales Manager (ISM) will lead a team of Inside Sales Representatives (ISR) who will promote assigned client products by developing and maintaining relationships with HCPs and office staff, educating them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The ISM will also function as a player/coach to ensure coverage is maintained and goals are met. The ISM and ISRs must use approved tools and resources for product promotion that will be delivered through a 100% virtual platform.

Responsibilities:

• Lead, train, coach, and develop a team of ISRs
• Serve as an ISR to provide coverage when needed and ensure all goals are met
• Promote client products (diabetes market) with customers, including HCPs and other key office personnel, using effective selling skills, active listening, proper terminology, approved product messaging, and approved promotional materials
• Conduct support calls to ensure office is stocked with approved resources such as patient brochures and educational materials
• Analyze business, develop and update business plans for the project and in conjunction with the ISRs to identify opportunities and achieve goals
• Plan and manage daily KPIs such as sales/support call activity to defined expectations
• Document all call information in company CRM system
• Participate in team meetings and live trainings/meetings (when required)

Requirements:

• Bachelor's degree from an accredited college/university required
• 3+ years of sales experience required with experience in:
  • Inside sales/contact center required
  • Management and/or management development program required
  • Pharmaceutical/medical sales required
  • Selling to endocrinologists, internal medicine, allied health professions and pharmacies preferred
• Ability to:
  • Successfully complete client training and meet training expectations
  • Work a schedule that accommodates potentially different time zones
  • Travel to work related meetings and functions as needed (including overnight and/or weekend)
• Proficient technical aptitude with computer technology and devices (e.g. Microsoft Office, CRM experience, iPad, apps, etc.)
• Must have a dedicated home office, free from noise and other disturbances
• Location: National

Skills and Abilities:

• Strong leadership skills with the ability to manager and motivate a virtually based team
• Results-oriented with a track record of success and an ability to drive sales in a matrix environment
• Self-motivated, disciplined self-starter with an ability to work independently
• Expertise in identifying opportunities and growing sales in assigned territory
• Ability to adapt quickly to change and work effectively on various assignments
• Good organizational and planning skills, strong attention to detail and accuracy
• Strong communication skills including; verbal, written, presentation, interpersonal and active listening skills
• Clear, articulate, and grammatically sound speech

• Excellent rapport building skills
• Strong learning agility with an ability to learn, understand and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role is $80,000 - $95,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.