Inside Sales Manager

Fluidra’s looking for an Inside Sales Manager to join our team at our North American Headquarters in Carlsbad, CA.

If you have a hunger for sales, are good at developing a quick connection, and enjoy interacting with people, then this job is for you!

WHAT YOU WILL CONTRIBUTE 

The Inside Sales Manager will be responsible for leading an inside sales team to achieve sales targets and drive customer satisfaction. The Inside Sales Manager will be responsible for managing a team of inside sales representatives, monitoring, and analyzing sales metrics, setting sales goals, and implementing strategies to improve overall performance. Additionally, you will:

• Develop inside sales strategies and adapt execution as needed to consistently meet and exceed sales targets.
• Manages activities and critical KPIs to increase market share of pool product & services.
• Coaches and motivates team to reach daily sales goals.
• Evaluate and prioritize inbound lead and predefined target for team to engage.
• Develop call scripts specific to each targeted tier for Inside Sales team to reference.
• Perform regular pipeline review to ensure inside sales reps can achieve KPI goals.
• Utilize CRM tools to maximize conversion success. Maintain records in CRM accurately of sales activities, forecasts trends, wins / losses, and competitive information.
• Analyze sales metrics and provide regular reports to senior management, highlighting key performance indicators, trends, and opportunities for improvement.
• Interface with field sales representatives to ensure good working relationship and hand off to field sales when, and if, applicable.
• Collaborate with other departments, such has customer service, marketing, sales and operations to optimize the sales process and potential.
• Become familiar with products, programs and promotions offered by Fluidra.
• Train and develop team members on product and promotion knowledge, sales techniques, and customer service skills.
• Manage and maintain accurate sales records and customer databases.
• Led by example, carrying a personal quota, and personally making calls and sales.

WHAT WE SEEK

• 4+ years of experience in an inside sales job
• Excellent communication, written, and active listening skills.
• Strong management skills with ability to motivate and coach.
• Excellent time management and organization skills.
• Building relationships remotely and dealing with repetition.
• Ability to understand service, repair, and renovation company business model and needs.
• Proficient with CRM software and other sales technology tools
• Strong use of data to drive decision making.
• Ability to manage multiple priorities simultaneously.
• Ability to work under pressure and meet deadlines
• Proficient understanding of inside sales cycle methodology.
• Basic Microsoft office software proficiency
• Proven one to three years managing an inside sales team preferred
• Experience with selling or marketing to customers preferred
• Experience troubleshooting and installing swimming pool products preferred
• Technical knowledge of pool products and competitive swimming pool equipment preferred

EDUCATION

Bachelor’s degree in business administration, Marketing or other related field

An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes: 

• 9/80 work week schedule (EVERY OTHER FRIDAY OFF!)
• Flexible vacation
• 11 paid Holidays
• Full range of health benefits including medical, dental & vision, short & long-term disability
• 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
• Health and wellness programs / gym reimbursement
• Educational assistance up to $7,000 per year
• On-site self-service café / free gourmet coffee stations
• Company sponsored FUN events!
• On-site gym, ping-pong, foosball, outdoor bocce ball court, BBQ & firepit
• Generous product discounts

WHO WE ARE

Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects® , Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.

Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.

Expected salary range is $90,000 - $120,000. Fluidra offers a comprehensive total rewards / benefits program that includes base salary, annual bonus based on performance of individual and company objectives, competitive 401K matching, paid vacation and sick time, full range of health benefits, educational assistance, etc. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and location. Your recruiter will provide additional details on our compensation and total rewards program.

#hybrid

#zip