Inside Sales Manager

Description

Life Sciences Inside Sales Manager

Location: Virginia Beach

Department: Life Sciences

Job Type: Full-Time

Clinical: Non-Clinical

Shift: Mon-Friday 8:15AM-5PM; up to 10% travel

Training: Sales Training will be held in Virginia Beach as well as in the field

LifeNet Health is searching for talented individuals who will embrace our mission of saving lives, restoring health, and giving hope.

LifeNet Health, headquartered in Virginia Beach, Virginia, is the largest nonprofit organ procurement organization ("OPO") and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine. Our goal is to improve the quality of human life through the provision of organs, tissues and cells for transplantation; to provide innovation in the fields of bio-implants, regenerative medicine and research; and, to serve the community with educational and support services that enhance the donation process. LifeNet Health has over 1200 employees and has a growing global presence.

How you will contribute to LifeNet Health's success:

The Life Sciences Inside Sales Manager (ISM) promotes and distributes LifeNet Health Life Sciences cell/media and extra cellular matrices products and services throughout a designated territory. This role is responsible for sales performance and execution of strategic sales plans. The Inside Sales Manager will partner with the sales team and affiliated partners to provide account management for assigned accounts. The Inside Sales Manager will develop and manage inbound and outbound leads and associated platforms, sales reporting/forecasting and take a lead role in the design, implementation, and management of commercial processes in collaboration with internal and external stakeholders. The ISM will possess consultative sales skills combined with in-depth knowledge of the Life Sciences product portfolio and act as a resource for customers while achieving sales objectives.

What you'll do:

• Sales Execution: Contributes to and implements sales strategies, processes, and practices to ensure revenue budget, long-term growth and strategic distribution goals are met. Develops meaningful relationships with customers to encourage trust and loyalty. Develops understanding of customer needs and requirements. Promotes and distributes LifeNet Health LifeSciences cells, models, and services to assigned accounts.
• Lead Generation: Develops and implements creative digital strategies in collaboration with Marketing to source new sales opportunities through in-bound lead follow up and outbound cold calls and e-mails. Develops tailored messaging communications based on market understanding and research to generate sales qualified leads. Identifies and leads the implementation of innovative inside sales platforms, processes, and associated metrics.
• Technical Support: Acts as the primary contact for in-bound technical support inquiries on LifeNet Health products and services. Provides technical support and training to the sales team and other users on enabling technologies such as customer relationship management platforms as well as products and services.
• Sales Forecasting: Contributes to and implements strategies to advance sales forecasting and reporting to uncover trends that enable growth, margin capture, enhanced sales forecasting, and increased inventory turnover. Serve as the lead in sales and operations planning activities.

What you'll bring (Minimum Requirements):

• Bachelor's Degree - Biology, Microbiology, or related field
• 3 years sales experience in Life Sciences industry or cell products
• 2 years Management of distribution channels and/or distributor partnerships

These would be nice too (Knowledge Skills and Abilities):

• Knowledge of LifeSciences research and development: Understanding of life sciences market including drug discovery, agrichemical, and general regulatory requirements.
• Time Management: Able to prioritize multiple, competing priorities and manage time/workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/pitfalls.
• Attention to Detail: Able to perform tasks thoroughly and with care; checks work to ensure a high degree of accuracy/completeness and early/on-time delivery.
• Business Acumen: Ability to work independently. Have working knowledge of human anatomy and physiology and the ability to communicate this to others.
• Customer Centric: Centers themselves around process and customer management that aligns with a developed strategy for working with customers.
• Communication Skills: Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at various levels within and outside the organization.
• Computer Skills: Proficiency with using computer programs and electronic documents. Proficient in Microsoft Office.

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You won't find another company with a culture as strong as ours.

• 403(b) and Profit-Sharing Plan
• Affordable medical, dental, and vision coverage
• Corporate sponsored events for employees
• Work-life balance with generous paid time off to include vacation time, sick time, and paid holidays
• Tuition reimbursement
• Personal career, skill, and leadership development opportunities
• Wellness Program (gym reimbursement, monthly wellness webinars, mental health toolkit, financial resources, and much more)
• Employee Assistance Program (EAP) for employees and members of their household
• Dedicated and passionate co-workers

We are proud to be an EEO/AA employer EOE/M/F/Disability/Vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing.