Inside Sales Representative

WHO WE ARE

          We are a company where people matter. 

          We are family driven. 

          We are financially strong.

          And we are looking for problem-solvers to join our growing team.  

OPPORTUNITY

The primary purpose of an Inside Sales Representative is to manage existing smaller accounts and grow the business through new promotions, products, industries, or any other way that can be supported.  Performance Measures: Changes in volume, margin and revenue.

As an Inside Sales Representative, primary responsibilities include:

• Grow and protect approximately 150 – 300+ current accounts. 
• Participate in existing and promotional activities as directed by Sales Management.
  • Retention of business
  • New accounts
  • New product line sales
  • Sales of targeted products
• Municipal bids
• Solvent transactional calls
• New product Promotions (floor cleaner, coolants, etc)
• Existing product promotions (rebated material, etc)
• Prospecting via phone
• “Outside” selling and shadowing.  Very limited number of accounts and schedule approved by supervisor (use as a training tool)
• Measurements:
• Building positive relationship with decision-makers at accounts.
• Utilizing detailed and comprehensive reviews of sales history data (12 month perspective) and reporting variances to manager.
• Resolving customer service issues and complaints to the customer’s satisfaction.
• Successfully transition accounts to outside sales management.
• Manage and Improve gross margins by:
• Identifying competitive situations and negotiating a response that reflects Hydrite’s value-added proposition.
• Using the Price Change Notification System, low margin alerts and other reports as a tool for margin maintenance and improvement.
• Performance Measure:  Change in GM/LB
• Improve personal skill levels in the following areas:
• Pre-call planning (Goals and agenda) and post-call follow-up
• Selling and negotiation skills
• Understanding and communicating Hydrite’s competitive advantages
• PRISM capabilities regarding sales history analyses
• Performance Measure:  Manager’s assessment
• Uphold Hydrite’s Standard of Excellence through a continuous commitment to maintain quality facilities and provide quality products and services to internal and external customers
• Participate in RCRA, regulatory, health & safety and process training activities as required.  Review changes/additions with your supervisor.  Must be RCRA compliant.
• Perform all duties outlined in relevant SOPs and all other duties to be assigned.

SECONDARY RESPONSIBILITIES 

• Works with other staff members to maintain workload balances. Provides back-up support as necessary/directed.
• Supports effective communication with all Hydrite departments where responsibilities overlap to ensure success of the branch team.
• Maintain current and accurate customer records in Salesforce.

REPORTING STRUCTURE

• This position will report to the Inside Sales Manager.

EXPERIENCE AND EDUCATIONAL CRITERIA

• College education strongly preferred. 
• Past customer service or sales experience preferred.
• Must possess computer skills and be proficient at Word, Excel, Powerpoint and job specific software.
• Must have communication and interpersonal skills, along with the ability to read, write, and speak English.

PHYSICAL REQUIREMENTS

• Ability to attend meetings. Ability to sit, work at a computer terminal, and/or talk on the telephone up to 4 hours at a time.
• Ability to travel to customers occasionally.

BENEFITS

Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.

WHY HYDRITE?  

Watch this Why Hydrite video to find out:  https://vimeo.com/201673899

WANT TO STAY CONNECTED?  FIND US ON SOCIAL MEDIA

• LinkedIn: linkedin.com/company/hydrite-chemical-co-
• Facebook: facebook.com/hydrite
• YouTube:https://www.youtube.com/watch?v=Bs_493NR8RI

Learn more about Hydrite on our website: www.hydrite.com/careers

Privacy Notice for California Residents: https://www.hydrite.com/Legal/Privacy-Notice-for-Employees.htm