Inside Sales Representative

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

Inside Sales Representative

Perform ISR responsibilities to achieve territorial sales objectives and support the regional office for all the necessary administrative needs and requirements.

About the job:

• Work with Distributors and Regional Sales Managers to identify and generate new business opportunities – demand creation
  - Seek areas to up sell, follow through program on quotes, samples
• Business Analyst Manage global ESBU (Electronics and Silicon Business Unit) new application requests/projects and end user production system issues. These requests and issues encompass all related IT disciplines, including SAP SD, BW and Internal CRM system (LBC).
  - Analyze new application requests to develop the associated work requests that define the business workflow and system change requirements.
  - Monitor and evaluate project progress with stakeholders and IT development team. Identify roadblocks, recommend solutions, summarize and distribute action item with necessary follow ups to ensure project deadline is met.
• Develop business process procedure (BPP) for document control and end user training purpose.
  - Organize and conduct end user training to ensure the newly enhanced workflow is effectively implemented.
• Identify opportunities for improvement throughout the pre-sale cycle using lean principles, contribute recommendations for improving the efficiency and value-add in ISR daily activities
  - Evaluate business practices and drive processes improvement based on appropriate KPI Metrics to achieve best-in-class practices that align with corporate strategies and business objectives
  - Ensure that project tracking and metrics are maintained, results and executive summary is effectively communicated
• Local Administrative
  - Local office support for all administrative matters, including HR, Finance, IT, etc.
  - Liaise with necessary functional departments

About you:

• Education: Bachelor's degree or Diploma
• 0 - 1 yr experience in Customer service and Inside Sales
• Knowledge of MS Office
• Strong analytical skills
• Strong communication skills
• High attention to detail
• Open for fresh graduates

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork, and Results Driven – support us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.

We are an equal-opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.

We offer a competitive salary package and a variety of benefits, including Medical, Life, Disability, and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.