Inside Sales Representative

Who We Are:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

Inside Sales Job Summary:

We are looking for self-motivated, well-spoken individuals to join our team by adding to our Inside Sales team. Reporting to the Inside Sales Manager, this person will be responsible for developing and growing our channel partners while supporting our Regional Sales Managers in their territories.

A successful Inside Sales Representative should have business acumen, technical aptitude, be able to build rapport, influence business owners, have a competitive mindset, be a good listener, achieve revenue goals, and ensure customer satisfaction. This role is full time and sits onsite in our Liberty Lake, WA headquarters.

OpenEye is proud to be one of the 2023 Best Places to Work in the Inland Northwest. Ready to join a casual, fun and creative culture? Join our team!

Roles and Responsibilities:

· Manage and grow existing channel partners in an assigned territory by increasing revenue and market share.

· Pro-actively generate meetings, trainings, demos, and opportunities with channel partners through outbound calling 20-30 calls per day.

· Respond to 20-40 emails per day.

· Take 5-15 inbound calls per day ranging from quotes, product information, and customer service-related requests.

· Consistently achieve territory quota to ensure revenue and growth objectives.

· Comfortable talking with business owners, internal/external customers, and building relationships. Ability to work in a fast paced, changing environment while still providing quality, and driving revenue.

· Keeping up with product and service information and updates.

· Successfully explaining and demonstrating features of products and services using video conferencing.

Qualifications:

• Proven sales experience: A minimum of 2 years’ experience demonstrated ability to meet or exceed sales targets and quotas, with a track record of generating new leads, closing sales, and growing existing accounts.
• Customer relationship management: Proficient in using CRM tools (such as Salesforce) to organize and track customer interactions, manage pipelines, and forecast sales.
• Communication skills: Exceptional written and verbal communication with experience in presenting product offerings and fostering long-term relationships.
• Problem-solving: Adept at understanding clients' needs, providing relevant solutions, and navigating objections or concerns to close deals.
• Time management: Ability to prioritize tasks, work efficiently under pressure, and manage multiple accounts or projects simultaneously.
• Team collaboration: Experience working cross-functionally with various departments to achieve shared objectives and support customers.
• Persistence and resilience: Consistent follow-up maintaining a positive attitude despite challenges or setbacks.
• Adaptability: Comfortable working in a fast-paced, dynamic environment and adapting sales strategies or tactics as needed.

Perks at OpenEye:

·         The pay for this opportunity is $45,000 - $60,000 per year. The base is $22 per hour plus on-target commission of about $15,000 annually. 

• Onsite, collaborative, work environment.

·         Employees are eligible to purchase company stock at a discounted rate.

·         Collaborative, fun, creative culture where idea sharing is encouraged.

·         Casual dress, jeans are welcome.

·         Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.

·         Up to $5,000 annual company match for 401k.

·         Company paid short-term/long-term disability, AD&D and life insurance.

·         Paid maternity and parental leave.

·         15 Days of Paid Vacation accrued per year (increases after year 3).

·         Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.

·         9 Paid Holidays per year.

·         Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.

·         Employee Equipment Program – Free Alarm.com system for your home.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

JR103625

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