Inside Sales Representative

Right Networks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms and technology companies. More than 10,000 accounting firms and 60,000 SMBs count on us to run their business every day.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.

Job Overview

Your role will be to answer inbound sales inquiries though various avenues – phone queue, Marketing leads, meeting requests, etc. You will be responsible for supporting prospective clients by answering questions about our hosting services, along with educating them on other products/service Right Networks has to offer.

To be successful in this role, you must be highly motivated and feel comfortable in a fast-paced selling environment where you will be working multiple deals to close each day. Ultimately, you will be a main contributor to the overall net new growth of the company.

This is a remote work position.

Responsibilities

• Answers an inbound sales queue, taking inquiries about products and services from customers and prospects, along with fielding and transferring calls to other departments.
• Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services .
• Overcomes technical and business objections of prospective customers.
• Provides product demos to qualified prospects on request.
• Emphasizes salable features, quotes prices and processes sales orders.
• Communicates onboarding process, setting the right expectations to ensure a seamless experience for new customers.
• Builds and maintains customer relationships.
• Maintains an accurate pipeline and can easily communicate monthly forecast to sales management.
• Enters customer and opportunity data consistently and accurately within the CRM (Salesforce).
• Investigates and resolves customer problems and works with internal departments to resolve issues.

Requirements

• Proven work experience as an Inside Sales Representative or similar role.
• History answering inbound calls favored.
• Understanding of hosting, security software, and Office 365.
• Track record of achieving quotas/metrics.
• Experience with CRM software (e.g. Salesforce)
• Experience with cadence software (e.g. SalesLoft).
• Excellent communication and negotiation skills.
• Meet the following Metrics/Key Performance Indicators designated by your manager: Calls/emails per day, Meetings held, Pipeline Management, Opportunities Closed (revenue, add-on products).

Benefits

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing volunteer paid time off. We are proud to be an Equal Opportunity Employer!

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.