Inside Sales Representative

NCQA is hiring an Inside Sales Representative! The inside sales representative sells NCQA products and services mainly through inbound selling. This role manages the sales pipeline for new businesses. It requires the timely engagement of inbound inquiries, as well as outbound follow-up, to help customers make their buying decisions. The role will also prospect new business for small- and mid-sized accounts.

Primary Responsibilities:

Inside Sales, Prospecting & Account Management

• Responsible for qualifying opportunities and managing the sales cycle for each prospect through closure toward established sales targets.
• Manage your time/schedule to meet identified targets.
• Prospect for new opportunities.
• Increase company revenue by generating sales from new and existing customers.
• Effectively discuss the value of NCQA programs and services and relate it to potential customer organizations.

• Meet or exceed sales and opportunity goals for key products.
• Maintain up-to-date knowledge of NCQA programs and the healthcare industry.
• Responsible for maintaining complete and accurate data in Salesforce.
• Assist Director with monthly pipeline management, reporting, reconciliation, and projecting, uncovering potential new sales opportunities.
• Help identify customer and business trends and provide feedback to sales, marketing, operations, and product teams.

Other duties to help support the organization, as necessary.

Required Education and Skillset:

• 4-year college degree and equivalent experience in sales.
• 2+ years of sales experience
• Strong organizational, interpersonal, and customer service skills.

• Numbers-focused. Wants to drive above and beyond goals.
• Ability to work with our CRM system (Salesforce).
• Microsoft Office (Excel, Word & Outlook) experience.
• Ability to conduct in-depth sales presentations highlighting key benefits, ROI, and the value of our programs.
• Proven ability to work collaboratively.
• This position may require some travel.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

NCQA is a drug-free workplace. NCQA recruits, hires, trains and promotes individuals and administers any personnel actions without regard to race, color, religion, national origin, age, sex, pregnancy, citizenship, familial status, disability status, veteran status, genetic information, or other protected statuses under applicable state and federal laws.

NCQA will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).