Inside Sales Representative

Summary: The Inside Sales Rep position is responsible for providing excellent customer service to existing and prospective customers while operating within company established procedures.

Essential Functions

• Act as the customer's primary point of contact via email and phone
• Develop and maintain strong, professional customer relationships
• Provide pricing, order status, delivery information, etc. to customers
• Perform accurate processing of quotes, order entry, etc. and manage customer requests timely
• Assist in optimizing sales growth and profitability and drive customer satisfaction
• Support Outside Sales Representatives with customer inquiries, projects and overall business
• Run weekly and monthly reports for management
• May perform special projects or other duties, as assigned

Required Education and Experience

• High school diploma or GED required, 4 year degree preferred
• Minimum of 1 year in a customer service experience required, preferably in Oil & Gas
• Knowledge of high pressure flow iron and frac pump systems is preferred
• Strong written and verbal communication skills
• Must work independently and as a member of the team

Core Competencies

• Basic math skills (addition, subtraction, margin calculations)
• Proficient in MS Office
• Strong written and verbal communication skills
• Strong analytical and problem-solving skills
• Customer driven with a professional and positive attitude
• Ability to work independently as well as in a team

Equal Opportunity Employer #LI-BR1