Inside Sales Representative

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

The Inside Sales Specialist’s primary role is to identify new opportunities and follow up on existing opportunities for the Littelfuse ICS products, including temperature sensors, DP contactors, transformers, relays, breakers, etc. This associate will research both new and existing markets to generate specific target account lists and will validate the targets through initial contact. The Inside Sales Specialist will collaborate regularly with the OEM Sales Team and Sales Representatives to track and manage the account lists and drive the opportunities towards completion.

Essential Job Functions or Core Job Responsibilities:

• Research and identify potential new markets, accounts, regions, and channel as guided by Sales and Product Management teams. Generate target account list and validate target list through initial contact, including cold calling, emailing, and virtual meetings.
• Build strong relationship with internal and external sales teams. Regularly collaborate with sales teams to drive validated target list actions.
• Set up meetings between potential customers and sales team, reps, or FAE.
• Closely track tasks and progress around new account acquisition.
• Further develop existing accounts by researching customer’s buying history and suggest related and new items.
• Follow up on abnormal ordering or forecasting trends with sales team and/or customer.
• Enter and track significant opportunities in Littelfuse Business Center and participate in NBO discussions.
• Maintain a basic knowledge of products.
• Assist with marketing collateral (datasheets, web content, etc) as needed
• Attend industry events and virtual customer/rep meetings (regular rep review meetings (virtual), customer meetings (virtual), industry trade shows, customer events)
• Assist marketing and sales in the creation of materials and communication of new product and promotion ideas.
• Back-Up for Customer Service Team as needed during vacations, high-volume periods to help with order entry and respond to general customer enquiries around availability, shipments, etc

Experience and Skill Requirements:

• Possess outstanding interpersonal, presentation, and written communication skills
• Able to interact and communicate with customers, channel, and sales teams
• 5 to 10 years of inside sales experience
• Relationship building
• Outstanding time-management and organizational skills
• Information-gathering / Research / Prospecting
• Meeting sales goals
• Motivation for sales