Inside Sales Representative

With the mission of "Unleashing the potential of the manufacturing industry," CADDi strives to create a world that can realize each manufacturer's strength to create a flat, non-hierarchical relationship between customers and manufacturers.

We are challenging to transform the entire manufacturing supply chain from both upstream and downstream and to create an infrastructure that encourages companies with global potential to grow. We welcome those who can share CADDi's mission, vision, and culture.

We are looking for an experienced Inside Sales Representative to oversee and support our inside sales team. The members in the position will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so they must have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Representative should be able to build a high-performance sales team to ensure customer success.

JOB RESPONSIBILITIES

• Set and execute team goals and metrics (KGI/KPI)
• Suggest and implement improvements in the inside sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly, and annual sales forecasts
• Research and discover methods to increase customer engagement
• Ensure sales, finance, and legal policies and procedures are met
• Build an open-communication environment for your team
• Produce ideas for promotional events or activities and organize them efficiently
• Monitor progress and submit performance reports
• Conduct general market research to keep abreast of trends and competitor's marketing movements
• Control budgets and allocate resources among projects

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players, and generate interest
• Maintain and expand your database of prospects

Requirements

BASIC QUALIFICATIONS

• Proven work experience as inside sales representative
• Hands on experience with CRM software and MS Excel
• In-depth understanding of the sales administration process
• Excellent interpersonal and team management skills
• Strong analytical, leadership and organizational skills
• Numerical abilities and problem-solving attitude
• Analytical and creative thinking
• Exquisite communication and interpersonal skills
• Strong phone presence and experience dialing dozens of calls per day
• Excellent verbal and written communications skills

PREFERRED QUALIFICATIONS

• Experience in Account Based Marketing (ABM) in global market
• Thorough knowledge of web analytics (e.g. Google Analytics, WebTrends etc.) and Google Adwords
• In-depth experience in the manufacturing industry
• Proficiency in Spanish or Japanese

• Proven sales experience
• Track record of over-achieving quota
• Ability to multi-task, prioritize, and manage time effectively

Benefits

• Health Insurance
• 401k
• Stock Options
• Parental Leave
• Annual Leave
• Referral Bonuses