Inside Sales Representative

Let's build a safer and more resilient digital world !

Splunk was founded in 2003 to solve problems in complex digital infrastructures. From the beginning, we've helped organizations explore the vast depths of their data like spelunkers in a cave (hence, "Splunk"). In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint.

Splunk has evolved a lot in the last 20 years as digital has taken center stage and the types and number of disruptions have simultaneously escalated. With over 1,100 patents and a culture of innovation, we've stayed one step ahead of our customers' needs. Today, many of the world's largest and most complex organizations rely on Splunk to keep their mission-critical systems secure and reliable.

Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping security, IT and DevOps teams keep their organizations securely up and running. When organizations have resilient digital systems, they can adapt, innovate and deliver for their customers.

Key Role of Inside Sales
In this role, you will showcase the ability to focus on an organization's initiatives, and to through our sales process partnering Splunk Stakeholders and Splunk Partner, Grow the revenue by closing certain threshold opportunity that are not large-scaled or that take a long time to close in order to build a relationship with the client and help Field Sales team to focus on large-scaled opportunities.
You will,

Opportunity Management

• Constant update and proper manage for your assigned opportunities using internal tools (SFDC).
• Manages a sales pipeline in SFDC that organizes, tracks, and oversees sales activities, information, and other signals key to generating predictable, efficient, and effective revenue
• Accurately forecast opportunities based on realistic assessments
• Uses Splunk's discovery process to reveal specific customer challenges and "pain points"

Engagement

• Engage with Splunk Internal stakeholders(e.g - Field Sales, PDM,BDR,etc) to ensure the seamless communication and effective sales activities.
• Engage with channel ecosystem to ensure opportunity been progressed and lead into Closed
• Gains agreement with customers regarding next steps and confirms understanding on terms of sale.

Selling & Grow the Revenue

• Manage entire sales cycle for the assigned Inside Sales Led deals from Qualification to Closing
• Build and maintain trust with customers through mainly web conferences, understanding their needs, and securing deals to be closed by proposing right Splunk Solution based on needs.
• Work with partners to move the sales stage forward
• Upsell and cross-sell to existing customers to expand customer Life Time Value.
• Handle quotations and order processing for ISR assigned opportunities.
• Actively pursue and achieve/exceed the target set as Quarterly basis.

Who we're looking for?

• 5+ years of Experience in selling enterprise IT solutions (BI, data analytics, security software, risk management software or networking performance)
• 3+ years of End User Software or Hardware sales experience and carrying a selling quota.
• Owning & managing the entire sales cycle from prospecting to closing business (own quota with overlay RSMs).
• Successful in finding and uncovering upselling opportunities with existing business, PipeGen and hunting skills to grow pipeline and velocity.
• Always being growth mindset to grow deal size.
• Proven track record of exceeding goals and quota at least last 4 Quarters.
• Result driven person, strong commitment for numbers & linearity.
• Know how to build partner eco system for run rate business.
• Self-starter able to work independently but also a contributing member of a team
• You have a desire to learn, adapt and you want to continuously learn about businesses and innovative technologies. "Growth Mindset"
• Experience using CRM, with Salesforce experience being highly desirable
• Understanding of security and IT operations is a plus
• High energy and contagious optimism
• Strong verbal and written communication skills
• A tendency to lead sales conversations and is assertive with next steps
• Adaptability and thrives on rapid growth environment
• Task prioritization, discipline, and accountability
• Excellent presentation skills and clear communication
• Owning & managing the entire sales cycle from qualification to closing business
• Proficiency in building relationships both inside and outside the company

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

OTE Range

For sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans).

Singapore

On Target Earnings: SGD 128,000.00 - 176,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.