Inside Sales Specialist

Why Work at Banner?

For over 50 years, Banner Engineering has been at the forefront of some of the biggest industry trends, such as the Industrial Internet of Things (IIoT), and our photoelectric, ultrasonic, and vision sensors, LED lights and indicators, monitoring solutions, and other safety products are used by Fortune 500 companies and industry leaders worldwide. Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.

Position Summary

In this sales support role, you will work closely with the sales account managers, area sales managers and some direct Banner customers. Your primary responsibilities are to help supply services using all available internal resources. You will nurture customer interest in our solutions while tracking progress through a disciplined sales system. The position requires gaining a thorough understanding of Banner's products and services along with our target customer base and competitive technologies.

What You'll Be Doing

• Build rapport/relationships with existing direct customers by being their principal point of contact at Banner headquarters

• Based on a specified account list, you will act as the customer's inside sales sponsor

• Create salesforce opportunities by prospecting for our external sales team by researching and identifying potential new accounts
• Use our sales research tools to uncover business insights and drive new opportunities
• Work closely with the strategic account team for creating new project awareness as well as managing order expedites with the help of our operations team
• Input bills of materials, suggest options (cross references) and support other activities related to that quotation process driven by the Banner sales employees
• Receive and follow up on all customer requests, inquiries, and concerns
• Visit client locations when appropriate in tandem with Banner sales team per the travel requirements for this role
• Work closely with all departments-Credit, Accounts Receivable, Operations, Shipping, IT, Engineering, Sales, and Purchasing to ensure all customer's needs are met
• Manage order delivery, credit, and billing questions along with and aged receivables
• Collecting and inputting customer demand forecasts for direct and strategic accounts
• Reporting on collective account performance related to sales revenue, on time delivery and customer satisfaction
• Other duties as assigned.

What You Bring to the Table

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.

Required

• Bachelor's degree in Engineering, Business or related field or experience related in a technical education institution and three years of industry related experience
• Ability to communicate, present, and influence key stakeholders at all levels of an organization from factory control engineer up through the executive level
• Ability to manage sales metrics, reporting, and forecasting
• Excellent customer communication and the ability to quickly establish relationships
• Highly motivated with an overarching desire to service the customer in all areas
• Strong interpersonal skills
• Travel 15-20% of the time

Preferred

• Strong technical skills in industrial automation or an applicable field
• Excellent interpersonal communication abilities; including verbal and written
• Experience using Microsoft Office Suite programs (including Word, Excel and PowerPoint) and the Internet. Salesforce experience also preferred

Pay and Benefits

Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to:

• 401(k) with match
• Student Loan 401(k)
• Medical, Dental, and Vision Insurance Plans
• HSA
• Flexible work hours
• Life Insurance
• Paid Parental Leave
• Pet Insurance
• Paid Time Off (PTO)

This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

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