Inside Sales Specialist

Job Title

Inside Sales Specialist

Job Description

We are currently building our Service Sales and Marketing team for our Image Guided Therapy Devices (IGTD) division.

As an Inside Sales Specialist, you will be an integral member for enabling service sales for both contracts and time and material. In this role, you will work closely with sales and field service engineers to provide price quotes for service agreements as well as parts and labor for non-contract customers.

In this role, you are responsible for:

- Quoting service agreements and billable work orders for laser systems

- Building, retaining and expanding customer relationships using internet, telephone, email and other inside-based means

- Working closely with Sales teams to manage opportunities and win deals

- Registration and reporting of sales activities within the provided sales tools (FSIS) and according to the defined reporting requirements

- Contacting customers via telephone and/or email to new accounts as well as being responsible for the timely response to any incoming leads in order to develop opportunities

- Routing qualified opportunities to the appropriate sales team members for further development and closure

- Up to date completion of administrative duties in relation to role including but not limited to system notes/updates, customer service follow up, customer collections, credit/debit requests, etc.

- Managing inbound calls by returning calls within 24 hours following up with appropriate person either internally or externally

You're the right fit if you have a customer-first attitude and the following:

- 5 + years of experience in medical devices industry

- Advanced product and (manufacturing) process knowledge

- Maturity + assertiveness to challenge and support cross functional teams

- Commercial awareness / business acumen

- Ability to work cross-functional and cross cultures

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Pittsburgh, PA.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.