Inside Sales Specialist

As a Senior Inside Sales Representative at Vonage Business you will be responsible for managing inside sales activities within the largest and most complex geographic regions and/or business customer segments. Your primary objective will be to identify and qualify business opportunities develop strategic selling strategies and drive the sales process from prospecting to closure. You will play a pivotal role in fostering positive relationships with key customers and stakeholders while also providing guidance and mentorship to junior team members.

Key Responsibilities:

• Identify and qualify business opportunities within assigned geographic regions and/or business customer segments.

• Develop and execute account/territory selling strategies to maximize sales opportunities.

• Prepare and deliver formal proposals to decision makers within customer organizations.

• Manage all steps of the selling process from prospecting to closure ensuring smooth coordination and communication.

• Overcome objections and coordinate complex decision-making processes to facilitate closure.

• Gather and assess customer feedback to understand satisfaction levels and anticipate future market needs and trends.

• Cultivate key customer and opinion leader relationships to drive business growth.

• Collaborate with sales teams to monitor and optimize sales performance.

• Serve as a liaison between customers internal stakeholders and Inside Sales management.

• Lead efforts to identify and develop effective sales and education tools.

Requirements:

• Proven experience in inside sales preferably within a complex B2B sales environment.

• Proficiency in all aspects of the sales cycle including prospecting discovery presentation demonstration and closing.

• Familiarity with Vonage Business products and services as well as industry-specific knowledge.

• Strong proficiency in Microsoft business tools Salesforce.com and other communication tools.

• Excellent communication and interpersonal skills with the ability to build rapport with diverse groups of stakeholders.

• Ability to provide guidance and mentorship to less experienced team members.

• Demonstrated ability to overcome objections and convert prospects into customers.

• Strong integrity and commitment to customer satisfaction.

• Ability to maintain professional relationships with customers and colleagues exhibiting loyalty and dedication to the organization's mission vision and values.