Inside Sales Specialist (Account Manager)

Job Title

Inside Sales Specialist (Account Manager)

Job Description

Descrição do cargo

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

This role is part of the Philips Oral Healthcare Dental Professional sales team based in Nashville, TN. The ISS territories are in remote regions of the US and Canada that cannot be geographically covered by a Field Sales Representative. The ISS does not have an Inside Sales Representative (ISR) counterpart and is also solely responsible for achieving the quarterly and yearly sales quota. The ISS role is considered a higher-level position than the ISR with more advanced skill sets.

Primary job responsibilities are to make outbound calls to build strong customer relationships and achieve quarterly and yearly sales quotas. Identifying opportunities within an assigned customer base and the ability to present solutions virtually by upselling and cross-selling Philips Sonicare and Zoom Whitening solutions is essential. Prospecting for new business within the territory is also a must.

Provide internal product and service support to dental professionals in US or Canada and sell the Philips Oral Healthcare portfolio to dental professionals over the phone or use of virtual technology.

Philips is seeking high-energy, career growth-minded individuals for this exciting growth opportunity.

You are responsible for

• Build trusted long-term relationships with customers that leads to strong brand affinity and ultimately help with Philips's MOR (Most often Recommended) growth initiative.

• Effectively manage a territory of Customers and Prospects, offering products in a consultative manner, and matching customer needs with Philips Oral Healthcare Portfolio.
• Responsible for obtaining new customers and acting as a sole resource in the area.
• Create business plans in conjunction with your Supervisor to understand the territory, identify short comings and set strategy and gap plans going forward.
• Perform detailed virtual Lunch and Learns using the Philips "Perfect Pitch" to introduce existing and new customers to the breadth of Philips portfolio and how offerings can help address customer needs for patient retention, patient acquisition, practice building and treatment plan adoption.
• Achieve established revenue growth expectations for dental practices within assigned territory

• Obtain a full understanding the science and clinical significance behind the Sonicare power toothbrush, Zoom Whitening and Oral Care products
• 8Build strong strategic consultative sales partnerships with Dental Professional stakeholders including Specialists, Dentists, Dental Hygienists, Dental Assistants and Dental Team Members.
• Use CRM system to plan day, call Dental Professional offices, record all activities and schedule appropriate follow up tasks.
• Cultivate successful partnerships with marketing teams to efficiently maximize territory coverage.
• Strategically utilize Philips clinical information and customer technologies to enhance DP business plans and in office plan execution.

• Effectively translate consultative practice building techniques and in-office. merchandising objectives into office level implementation.
• Understand and selects the right promotional tactics to optimize sales.
• Achieve daily, monthly, and quarterly KPI metrics as well as achieving sales quota.

You are part of

Teamwork is critical to ensure success in this role. The Inside Sales Specialist will be part of a larger team and reports to a supervisor. Works closely with Philips Sales in the field within your assigned geography. Critical Competencies include:

Exceptional communication skills

Teaming up

Delivering results

To succeed in this role, you'll need a customer-first attitude and the following

• Four-year college degree or equivalent preferred.
• Desire to advance your sales career.
• Experience calling on customers and prospecting for new customers.
• Experience constructing business plans and managing a territory remotely.

• Experience working in a sales environment.
• Professional sales skills, appearance, written and oral skills.
• Understanding of CRM concepts to manage accounts.
• Strong PC skills, including experience using Excel, Office and Outlook.
• Must be able to work within a Team environment, performance-based culture.

• Excellent phone skills.
• Ability to build relationships with key decision makers.
• Excellent Presentation skills via phone and Virtual technology.
• Ability to determine customer's requirements and recommend Oral Health solutions.
• Ability to use technology is a must as multiple screens aid in customer interaction.

In return, we offer you

Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we're used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when, and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams, and our customers on a case-by-case basis.

We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it's like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

No Sponsorship offered:

"US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa."

No Relocation:

"Company relocation benefits will not be provided for this position. Candidates need to live within the territory"

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INDSALES1

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.