Insight Analyst

Company Description

We are proud to be the world’s largest and most experienced flower delivery network. Every day, people trust us to deliver their best wishes and sentiments on their behalf. But it’s not just about being the largest - we pride ourselves on being the most personable too. Everyone involved - from our florists, to our delivery drivers, to our Customer Advisors all take care to add that little personal touch.
We’re also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has a unique blend of skills, creativity and attention to detail that is needed to create every handmade Interflora bouquet.
Our colleagues benefit from the attractive benefits you'd expect to see in a professional and successful organisation, such as; competitive market-rate salaries, generous holiday allowances, a company pension scheme, health insurance, bonus schemes and staff discounts - but they also benefit hugely from working in a friendly, supportive and flexible environment, where not only are they treated as a professional but also as a member of the Interflora 'family'.
We have a very flexible approach to hybrid working, where our colleagues are trusted to choose how they manage their time and to decide where and how they work – just as long as they come to the office in Sleaford to collaborate and connect with each on a weekly basis (although many colleagues choose to be in the office much more often than that).
We love to spoil our staff as well and make them feel loved on their special days - each new starter gets a beautiful Interflora bouquet to say “hello and welcome” on their first day and every colleague is treated to another bouquet on their birthday.

Our colleagues tell us that they love working here and that we have a real ‘family feel’ that makes us a unique and great place to work.

Job Description

Fixed-term contract (10-12 months)

On a temporary basis to cover in the team, we are recruiting for an Insight Analyst to work as part of our Consumer Insight team.

In this data-driven, commercially-focused role, you’ll identify trends and behaviours within our customer and marketing datasets, demographics, competitor data, research tools and many other channels and data points.

As the Insight Analyst, you’ll be a keen collaborator, providing analytical consultancy and customer and marketing insights to the business, bringing simplicity to complexity and being able to ‘tell the story’ of the data to our marketing and e-commerce teams as well as making recommendations from the insight.

You’ll naturally be at ease with data and be able to implement and work with KPI reports and dashboards and provide regular summaries to our marketing teams that will help them in their decision making.

In order to perform well in the role, we would expect you to have;

• Marketing and / or retail and commercial experience 
• An understanding of analysis tools as well as advanced Excel skills
• Experience of working with databases and spreadsheets and producing reports. Using and understanding PowerBI reports would be advantageous.
• Skills in working with dashboards and K.P.I. monitoring
• Skills in statistical analysis techniques, systems and processes in order to inform marketing planning and decision making
• An understanding of consumer research and survey techniques
• Great communication and influencing skills
• Sound judgement and an ability to self-manage, prioritise and get the job done

Additional Information

The newly refurbished Interflora House is in the heart of Sleaford – a beautiful market town in Lincolnshire within easy reach of the Lincoln, Newark, Nottingham and Peterborough areas – but with our flexible approach to hybrid working, we now hope to be able to attract new colleagues from much further afield to be part of our family.
In our amazing newly designed workspace, we have a choice of over 80 ‘hot desks’ and 14 meeting rooms, as well as many different types of work areas to utilise throughout the day – whether that’s our ‘Library’ for some quiet thinking space, our ‘Heartspace’ for a chat over a free freshly-ground coffee, or our ‘Amphitheatre’ for social and collaboration activities. There’s even variety in our 3 main working areas, which include designated quiet desks, a ‘full bloom’ space for noisy, day to day work activities and calls, breakout spaces, meeting pods and conferencing facilities – the choice is yours and it’s all here at Interflora House!

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