Insight Support Analyst

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Responsibilities:

• Help manage our clients’ Dynatrace environment.
• Create and manage web and mobile measurements scripts.
• Analyze performance and availability data (both synthetic and real-user); providing clear, in-depth, and concise analysis for both customers and internal Analysts
• Provide Dynatrace support and training to our end customers.

Qualification and skills:

• Customers love you and you love customers!
• You love data and finding patterns in data.
• You are a great communicator (both verbal and even more so written).
• You can juggle many priorities (managing eight to ten different customers at a time).
• You know how the Internet works (or at least really want to understand it).
• Technology is a big part of your business and personal life.
• Can be trusted to work from home (we need you dedicated to us!)


Desired Qualifications
• Be nice, awesome, and quirky!
• Know a bit of JavaScript
• Have (or are working on) an Associates or Bachelors in a technology-related field.