Insights Manager

Our mission is to improve the world’s healthcare through insights, collaboration, and transparency. The scope of our research is constantly expanding to best fit market needs as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our payer and provider friends in the industry.
We are in need of a strong analyst—someone who can sit down with a set of data, investigate the message being communicated, and develop the skills to become a deep subject-matter expert in the world of healthcare technology and industry best practices. This analyst role supports KLAS’ Arch Collaborative – a clinician-led initiative to improve the electronic health record (EHR) experience worldwide.
In this position, you will:

• In partnership with KLAS’ client success team, regularly connect with healthcare leaders to:
  
  • Scope out projects
  • Build surveys
  • Analyze survey results
  • Share best practices to clients
  • Provide prescriptive guidance for client improvement

• Analyze and visualize data in Tableau
• Build presentations
• Present findings to executive audiences
• Write client case studies
• Write reports on industry trends highlighting industry improvement opportunities and best practices.

If you have the right character and approach, you can make a real and individual impact on improving healthcare.
To be considered, you must demonstrate that you:

• Are a customer advocate, a researcher, and a data scientist all rolled into one
• Are a masterful storyteller and can effectively communicate your message verbally and in writing
• Are intellectually hungry
• Embody the values we embrace at KLAS

Qualifications:

• Experience in deciphering data to provide clear, written and verbal analysis
• Knowledge of presentation and deck-building best practices
• Proficiency in both quantitative and qualitative analytics
• Proficiency in Excel
• Proficiency in Tableau
• Qualtrics experience preferred
• Bachelor’s degree in a field that requires research & analysis

Salary range starts at $85,000 annually. We offer top-tier benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more. KLAS Research has a hybrid work policy to allow team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy. Hybrid work is defined as two full days expected in-office.
Candidates are encouraged to read this article prior to application: https://klasresearch.com/article/hiring-character-first/903
KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.
EOE. Local candidates only