Job Description
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- Own new Vendor Management Operations (VMO) training launches.
- Serve as the project manager for all VMO launches to ensure an on-time launch and successful transfer of information
- Develop all assessments, role plays, or other learning activities in partnership with SMEs to maximize knowledge retentionÂ
- Measure the impact of training efforts to determine effectiveness and adjust the approach as necessary
- Work cross-functionally with stakeholders across AppFolio and with our VMO partner
- Demonstrated ability to manage multiple projects simultaneously
- Build and deliver scaled trainings to revenue org team members.
- Build courses utilizing SCORM files
- Achieve AppFolio product & process mastery and leverage that knowledge to train others on new GTM and product initiatives
- Grade and conduct assessments to understand learner performance
- Deliver live sessions (in person and via Zoom) with high charisma and knowledge
- Design presentations that are visually interesting, yet clear for the learner.
- Foster a strong LMS backend and frontend user experience
- Enable rev org teams to drive efficiencies across internal team operations.
- Partner with the Revenue Operations team members to provide enablement support on 2025 strategic initiatives through deck creation, FAQs, coordinating trainings/meetings, videos and short courses to equip team members.
- Prioritize team requests by assessing needs against OKRs to ensure the right work is being prioritized at any given time
- Facilitate the ongoing success of key operational programs which may include performance analysis and reporting, process/quality management, and/or system maintenance and enhancement
- Bachelor’s degree required
- Experience with content and distilling complex information into easy-to-digest formatsÂ
- Project Management experience preferred
- Ability to travel internationally 1/year
- 3+ years of experience in Instructional Design
- 3+ years experience at a SaaS company, preferably in Training & Enablement, Instructional Design, or a Sales/Services capacity
Regular full-time employees are eligible for benefits - see here.
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Date Posted
12/19/2024
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