Instructional Designer

In this role, you will build content for eLearning courses to train employees, customers, and implementation partners on the product and techniques to optimally deploy Anaplan. You will report to Director, GTM Enablement and work closely within a core instructional design and delivery team, partnering with Customer Success, Product, Professional Services, Marketing, Alliances, and Sales Enablement teams to transform raw content into relevant and effective training solutions.

The ideal candidate is a highly motivated, organized individual with experience implementing multidimensional platforms.

Job Responsibilities

• Become an expert in Anaplan modelling techniques and standard methodologies by completing Level 1 and 2 training within 3 months. And level 3 training within the first year. And maintaining all certifications as requirements change.
• Stay current with all new Anaplan standard methodologies and software improvements to ensure learning content is kept up to date.
• Conduct research and collaborate with subject matter authorities from Customer Success, Product, Marketing, Alliances, and Enablement to define and document learning objectives.
• Transform raw source content from SMEs into instructional material, including eLearning courses and classroom training curriculums, designed to optimize learning.
• Continually improve training delivery based upon feedback from course participants and mentor team members on feedback received.
• Learn unreleased product content quickly and be prepared to deliver quality training on release.
• Work alongside Customer Success organization to deliver a relevant and impactful training session for our customers by incorporating customer specific requests.
• Assist Academy help desk in answering training content related cases.
• Ability to be flexible with modality and time requirements to meet customer needs for training.
• Special assignments and other duties not specifically stated may also be assigned.
• Work within LMS and instructional design platforms to ensure quality learning experience.

Job Qualifications

• Minimum 5 years experience in instructional design.
• Experience working in instructional design in a high-tech environment.
• Experience with Anaplan preferred.
• Experience with learning tools, such as Articulate Storyline and Adobe Captivate.
• Strong oral and written communication skills and high attention to details.
• Passion for learning, instructing, and constant improvement.
• Familiarity with adult learning principles, learning theories, and instructional methodologies.
• Ability to communicate concepts in a concise, logical manner so students can absorb and retain.
• Ability to translate from model-building in Excel to multi-dimensional technologies.
• Understanding of data integration (inbound and outbound).
• Flexibility to prioritize multiple activities simultaneously

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