Instructional Designer

CSC Generation Enterprise (CSC) is an AI-enabled multi-brand platform that acquires and transforms retailers into profitable, digital-first, consumer-centric businesses. CSC's retail platform is purpose built around its core M&A strategy and drives alpha by encoding revenue growth, unit margin management, and other expert-level retail practices into automation and AI. CSC owns and operates more than 10 retail, eCommerce, and wholesale brands, including Sur La Table, Backcountry, andOne Kings Lane. 

This role is challenging – beyond the day-to-day responsibilities, you will have an important role within a fast-paced team.

This position will report into the Sr. Manager, Learning and Development. 

What you get to do every day:

• Act as project manager for the design and development of curriculum, learning tools, and program materials for training courses, development programs, and communication items 
• Analyze requests and define the objectives and scope of the project to meet the desired goal(s) of each request 
• Work with SMEs, creative resources, and vendors to design curriculum, tools, and materials 
• Assists in the evaluation of existing training materials, programs, vendors of training, and "off the shelf" products 
• Manage the overall implementation of assigned learning programs 
• Develop and manage training plans 
• Conduct assessments to determine the appropriate method of training design for both instructor-led and e-learning programs 
• Assist with the design and development of course materials using appropriate instructional design methodology 
• Design, develop and implement e-learning courses 
• A natural collaborator who is passionate about delivering an excellent learning experience to your stakeholders 
• Process system reports that monitor and measure training compliance 
• Serve as LMS customer support for all levels of site users 
• Generating training reports to monitor compliance Reconciling training completion

What you bring to the role:

• 3+ instructional design experience and proficiency with desktop publishing software 
• Experience with Learning Management Systems, preferably with Sum Total or Cornerstone 
• Intermediate knowledge and experience with Adobe Creative Suite development software, e-Learning author ware such as Articulate 360, Captivate, Lectora, Audition, and/or similar systems 
• Instructional design degree, certification and/or expertise is preferred 
• Bachelor’s degree in human resources, communications or marketing, digital arts or related field 
• Diverse portfolio of accomplishments using learning technologies including instructor-led, web-based delivery and tablet or personal device approaches (iPhone, iPad, tablets) 
• Superb communications and presentation skills; and the ability to work independently. 

Technology Requirements:

• Must have own computer equipment 




Minimum PC requirements: 




• 16GB Ram 
• 500GB Storage 

What our interview process looks like: 

Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: 

📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! 

📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. 

👩🏽‍💻Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal. 

✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about. 

CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

CSC Generation Holdings family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].