Instructional Designer

The Instructional Designer will play a critical role within FreeWill. This person will aid the Director of Sales Enablement in creating and executing repeatable and scalable enablement strategies. This person will be responsible for developing, launching, and facilitating the ongoing execution of both new hire sales onboarding by role (SDR, AE, Sales Manager) as well as the upskilling of the current sales team (SDR, AE, Sales Manager). This person will work closely with Sales Leadership, Revenue Operations, Product Marketing and Human Resources. 

The successful candidate is someone who is experienced in building and lightly facilitating curriculums. They will also excel in developing assessment mechanisms to ensure that new hires and existing employees are regularly measured on their performance and progress. 

Given the growth of FreeWill, this person will be process-oriented and work with Sales Leadership and Human Resources to ensure onboarding processes can support the hiring schedule and onboarding cadence.  

Position reports to the Director of Sales Enablement

FreeWill has set compensation and a non-negotiation policy for fairness reasons (we don't think that an individual's pay should be determined by how comfortable they are negotiating). As a result, we like to be transparent and up front about the compensation. When we make an offer, we provide multiple options so that employees can choose between compensation packages that prioritize salary or stock options. The offers for this role will be between $80,000 and $90,000. This role is eligible for performance based bonuses. We also have historically offered competitive annual raises. 

• Develop and maintain a wide array of training content, including online training, job aids, presentations, user guides that support: onboarding, continuous development, product education and leadership development within Sales
• Manage all aspects of the development cycle including needs analysis, design, implementation, review, and updates
• Conceptualize and create assessment content where appropriate
• Collaborate with members from various departments within FreeWill to ensure that learning content is accurate, relevant, effective, and aligned with company messaging and branding
• Collaborate with the Director of Sales Enablement to maintain curriculums and enablement frameworks and processes to build effective learning experiences
• Identify learning gaps and work efficiently and effectively to resolve them
• Deliver outcomes that drive revenue growth
• Leverage adult learning theory and instructional design to analyze needs, design, develop and implement modern blended learning solutions aligned with business priorities with an emphasis on creating engaging, interactive, learner-centric, and memory-retentive learning experiences.
• Develop deep understanding of the sales organization, including (but not limited to) key functions, sales frameworks, processes, and tools

• Bachelor's in Education, Communications, Instructional Design, Business or a related field or equivalent experience is preferred.
• 2+ year experience with course and assessment creation and educational video development
• Fluency in written and spoken English
• Strong interpersonal communication skills, excellent writing skills and attention to detail
• Attention to detail, excellent collaboration and project management skills
• Ability to rapidly master new technologies, methodologies, and processes to effectively transfer expertise into training content
• Ability to work efficiently under deadlines in fast-paced environment balancing multiple priorities
• Familiarity with graphic design, image manipulation, and formatting
• Familiarity with video and SCORM authoring technologies such as Articulate Storyline, Captivate, Camtasia (or equivalent authoring tools) 
• Ability to script, shoot and edit short form video content for learning content
• Experience with learning management system (LMS) and content management system (CMS) administration preferred
• Deep understanding of ADDIE, SAM, and other training development frameworks

In addition to the immense personal and professional satisfaction you’ll gain from helping to raise $1T for high impact nonprofits in a kind and joyful work environment, full time employees at FreeWill are eligible for the following benefits:

• Work from home 
• Unlimited PTO
• Flexible hours
• Competitive salary
• Commuter benefits
• Company stock options
• 401k
• Medical/Dental/Vision (some single coverage medical plans are 100% employer paid, subsidized rates for spousal, parent-child, and family coverage)
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Free One Medical membership
• Paid parental leave for all parents

• Option to work from our new, beautiful NYC office, located in the Financial District
• Fully paid trips, such as an annual work retreat in a relaxing location
• Regular (virtual) team events
• $250 monthly co-working budget which can be used for local co-working spaces (for team members located outside of the NYC metro only).
• $300 annual budget to outfit your home office or cover utility bills
• $1,000 referral bonuses for growing our FreeWill community
• $1,000 annual professional development budget

FreeWill is an equal opportunity employer and we value diversity. We are committed to finding talent that is not determined on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We are a remote-first company that’s able to hire in 47 states and D.C. Unfortunately, we are unable to hire in Colorado, Alabama, or Louisiana at this time. For this role, we can consider visa transfers for candidates who are currently authorized to work in the U.S. on a valid visa.