Instructional Designer

rockITdata, a veteran, minority, and woman-owned small business certified by the NWBOC, is a full-service consulting provider that specializes in providing management and IT services. We help companies build efficiencies, decrease cost, and drive better outcomes. We achieve these goals by leveraging industry leading cloud based artificial intelligence and machine learning technologies.

We bring four distinct offerings to Commercial; Federal; and State, Local, and Education clients.

• Consulting Services: Our strategy, management, and IT advisors bring deep industry and domain expertise to help clients empower their workforce and build improvement capable organizations.
• Application Development and Sustainment: our technologists define, design, prototype, and continuously improve digital solutions to meet clients’ needs and enhance customer experience.
• Mission Support: We provide high-quality staffing solutions to help our clients meet their mission, reduce operating costs, and improve operations.
• Contact Center Solutions: Fueled by cloud based artificial intelligence and machine learning, we implement next generation contact center solutions, purpose built for each client. Our contact center solutions range from current state assessments, roadmap development, technology implementation and sustainment, and full outsourced operations.

rockITdata is currently seeking an Instructional Systems Designer to support the Department of Homeland Security (DHS) United States Coast Guard (USCG) Maritime Law Enforcement Academy (MLEA). 

Responsibilities

Reporting to the Site Lead, the Instructional Systems Designer shall provide instructions design and development support in accordance with client-specific requirements and standard operating procedures.

• Provide design documents in accordance with USCG SOPs and other requirements as specified in the task order under this contract
• Prepare storyboards for content development in accordance with USCG SOPs and other requirements as defined in the task order under this contract
• Select appropriate delivery methods and media to support development of human performance and testing of competencies
• Prepare and structure tests and practical application exercises so these are reliable indicators that a student has learned to perform the tasks identified in the objectives
• Develop initial versions of online courses to include screen presentations, interactive components, and assessments
• Perform formative and summative evaluations, including pilot studies
• Revise versions in accordance with feedback from reviews and data obtained in pilot testing
• Develop plans for piloting training experiences developed under task orders
• Develop reports of pilot studies usable in finalizing the training products
• Participate in reviews
• Ensure work and processes conform to USCG TRASYS SOPs, standards, and other requirements stipulated in task orders under this contract
• Members shall demonstrate effective communication, collaboration, and teamwork with all government and contract team members

Supervisory Responsibilities

• Work independently or as part of a team to complete assigned tasks
• Oversee the successful completion of ISD projects in accordance with Coast Guard Training System Standard Operating Procedures and Training Center specific policies
• ISD professionals shall work effectively in a team environment

Requirements/Qualifications

• Must possess either a Master's degree in Instructional Systems, Instructional Systems Technology, Instructional & Performance Technology, or Education (with a concentration in Educational Technology); 5 years’ documented experience in a related field may be substituted for the educational requirement
• Must possess a minimum of two years’ experience using the Instructional Systems Development (ISD) process in the development of courses and training interventions
• Must be proficient in using the following software applications: Microsoft Word, Outlook, Excel, PowerPoint and computer graphics programs
• E-qip background check/fingerprints required
• Task Orders under this contract may include physical requirements related to the work to be conducted, especially those at Government facilities or on vessels and platforms, persons conducting the task orders must be able to physically observe performance and climb ladders and/or other physical requirements associated with the work environment
• US Citizen
• May require SECRET clearance (per task order)
• Successful SSBI background investigation (required)
• Must submit resume and OF-306
• Employment is dependent upon government approval of candidate

Minimum Qualifications

• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
• Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
• Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.