Instructional Designer

We are now looking for an Instructional Designer to join our RELEX family in the Americas. You’ll join a cross functional team representing end-user, operations leadership and learning & development experts who will help you succeed in your new role. Together the team will develop a framework and content to support talent development of our colleagues, customers and partners. You will help the team achieve this goal by creating impactful employee experiences and design learning to support user development. 

Our Customer Operations team partner with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship -building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and promise career progression (if that’s what they want). They enjoy genuine work-life balance and we encourage growth within and across teams.

Join us as an Instructional Designer, and this is some of what you’ll be doing:

• Create engaging learning experiences that develop critical skills in a fast-paced environment.
• Work with the professional services and product teams to build comprehensive learning journeys for employees, customers, and partners.
• Produce innovative training solutions with a view toward continuous improvement.
• Develop conceptual design documents, storyboards, project plans, timelines, and issue/resolution logs.
• Consult with Subject Matter Experts and other key partners to create instructor-led, self-study, and/or online instructional content that effectively engages the learner.
• Coordinate training content strategy with product and technical teams to ensure that documentation is complementary to training content.

We're looking for: 

• Bachelor’s degree from a 4-year university, instructional design certification and/or Master’s level of related education preferred. 
• 6+ years of proven experience as an instructional designer.
• Experience building and designing large scale programs, content, and materials from scratch.
• Demonstrated ability to identify learner needs, analyze and logically organize complex information, and accurately transform complex bodies of information into professional, engaging, and effective learning content.
• Capability to articulate what cognitive and instructional principles are behind your work and your approach to the content you create.
• A self-starter mentality and the ability to work autonomously and collaboratively. You’re able to work independently and make independent judgments.
• Ability to quickly learn new content tools and internal applications.
• Excellent organizational and time-management abilities.
• Past experience working in the software industry or in the tech space 
• It'd be great to have someone in the metro-Atlanta area; if not, must be located and working in EST

Preferred skills:

• Strong graphic design and e-learning capabilities; ability to edit graphics and video and build the layout and navigation in an instructionally sound format.
• Knowledge and experience of Learning Management System (LMS) platform preferred 
• Demonstrated ability to use web-based applications for collaboration and facilitation, e.g., Microsoft Teams and WebEx, etc.
• Proven experience using authoring and development tools; Articulate Storyline, Rise, and Camtasia strongly preferred
• Experience with Adobe Creative Suite applications; Acrobat and InDesign strongly preferred
• Facilitation of virtual instructor-led, and instructor-led training
• Learning consultant experience 

Our US Office:

RELEXians can be found around the world, and while we have team members working in 30 states, here, our main office is in Atlanta, Georgia. With a new, inviting and cool office space in Colony Square, when you’re not travelling to customers or working from home, you can explore all there is to do in the area or bring along your pet for a change of scenery. Your future colleagues champion our world-class product and value our approach to flexibility and work-life balance. Our transparent culture is second to none, so don’t be surprised at our impressive development and progression opportunities!

Across RELEX, our people are supported and rewarded. In the US, we go even further. As well as:

• Competitive compensation
• The choice to work wherever and however you are most productive
• 15 days of paid time off, 12 paid sick days, and 13 company holidays

We also offer up to 2 paid volunteer and charity days a year, a generous $500 work-from-home stipend and maternity and paternity leave that covers 12 weeks at full pay (after that, you can take time off unpaid or use your vacation days – it’s up to you). And of course we offer all standard health benefits with various plans to choose from. But that’s not all. 

We’re always ready to welcome new RELEXians to our team because your enthusiasm and expertise allow us to keep innovating and creating the future of planning for retail and consumer brands. If you’re ready to be part of our growth, apply now.

About RELEX:

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

RELEX is trusted by leading brands including AutoZone, Sprouts, PetSmart, and Party City, and has offices across North America, Europe, and the Asia Pacific region. 

Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea.  

RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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