Instructional Designer, Business Systems and Process (Contract)
Job Description
Amplify's Training & Enablement team is seeking an Instructional Designer, Business Systems and Process to design online courses, job aids, supplemental multimedia resources, and train-the-trainer resources for our internal, customer-facing staff. This role will report to the Training Manager, Business Systems and Internal Process.
We are looking for someone who is passionate about lifelong learning and is skilled in translating complex technical concepts into easy-to-understand learning content for non-technical audiences. This is a contract role.
Responsibilities:
- Act as a learning consultant to a business unit by identifying gaps and recommending learning solutions
- Collaborate with Subject Matter Experts (SMEs) on learning material design and development
- Apply current instructional design theory and adult learning best practices to create effective learning content
- Facilitate engaging virtual training sessions using Zoom
- Build assessments that gauge if critical skills and competencies are met
- Develop online courses and microlearning opportunities in Amplify's learning management system
- Create, edit, and publish multimedia learning resources including video demonstrations, process guides, and audio voiceover
- Analyze assessment data and recommend follow-up steps
- Develop and track project plans for instructional design and training deliverables
Required Qualifications:
- Bachelor's Degree in Education, Instructional Design or related field
- 1-3 years of instructional design experience for adult learners.
- Basic knowledge of Salesforce, NetSuite, Gainsight, and other business applications
- Familiarity with and/or experience working on a customer-facing team (i.e. Sales, Customer Support, Customer Success, etc.)
- Proficiency with Microsoft Office and Google Suite
- Proficiency with learning management systems
- Ability to prioritize and manage multiple simultaneous deadlines
- Ability to collaborate and clearly communicate with multiple stakeholders
- Ability to understand, learn, and translate technical information into easy-to-understand content
- Ability to work and collaborate effectively in a remote work environment
Preferred Qualifications:
- Advanced degree in Education, Instructional Design, or related field
- Experience working in an Educational Technology company and creating content within a LMS
- Experience with authoring tools like Adobe Captivate
- Experience with process mapping
- Intermediate-advanced knowledge of Salesforce, NetSuite, Gainsight, and other business applications
Compensation:
The hourly rate range for this role is $40-$45.
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.
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Date Posted
05/07/2023
Views
6
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