Insurance Coordinator - Remote/hybrid/in-office

Company Description

Longbridge Financial, LLC (LBF) is an innovative company committed to responsibly helping senior homeowners reshape their financial future to improve their retirement. Our mission is to be consistently fair, transparent, and professional at all times with our employees, customers, and partners.

Recognized as an Industry Changemaker, Longbridge CEO Chris Mayer looks at the industry differently and values employees at all levels who drive our company forward. In fact, we are now a top 2 reverse mortgage lender.

Why work with us?

At Longbridge Financial, “We do the right thing” is more than a mantra, it’s our guarantee. We want to attract the best and brightest—that’s why we’re committed to giving our employees the support they need and the respect they deserve. We offer competitive compensation packages and benefits, as well as a strong marketing and operations foundation. Join us for a rewarding career with remarkable growth potential. Ready to be a changemaker and be a part of a team to help propel Longbridge to number one?

Job Description

The primary role for the Insurance Coordinator is to oversee all insurance product requirements for Longbridge Financial Processing team. This position will assist the Processors in their day-to-day.

Primary Job Duties:

• Support the processing team members with their insurance needs to allow them to work on other priorities to move files quicker.
• Obtain homeowner’s, flood, and master insurance updates. This includes but not limited to obtaining, verifying insurance policies need to close on a reverse mortgage.
• Assist team members with general insurance questions.
• Create and Maintain spreadsheets.
• Keep current with emails that come in from processors requesting updated insurance information (homeowners’ insurance, flood insurance, ETC).
• Track requests and the progress as well as status on a spreadsheet for all insurance requested and make sure they are followed up on until received
• Double check all information on the updated items to make sure they have been done correctly.
• Make sure all items requested are received and if not follow back up until received.
• Remain current on the latest guidelines relative to the job to ensure we are in line with current operational procedures.

Qualifications

Required Experience:

• Ability to work in a fast-paced environment under time constraints, strong organization skills, manage multiple requests.
• Self-managed (for most of the time).
• Stay on task, focused.
• Remote work from home without interference from home duties during business hours.
• Professional demeanor, strong organization skills, positive attitude.
• Capable of sending faxes thru emails, sending emails, calling companies.
• Proficient in Excel and all other Microsoft Suite products.
• Must be able to follow-up regularly with insurance companies who do not provide what’s requested.
• Basic Excel knowledge needed
• Excellent customer service, time management, communications; oral and written skills a must.
• Multi-tasking, prioritization skills necessary and strong analytical skills.

Additional Information

• Full benefits
• 401(k) with company match
• Paid time off
• Working in a growing and dynamic industry
• LBF is an EEO/AA/Vet/Disabled Employe
• Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.