Intake Sales Lead

Job Overview We are seeking a motivated and dynamic Sales Lead to join our Law Firm team. The ideal candidate will be responsible for driving sales performance, leading a team of sales associates, and ensuring exceptional customer service. This role requires a passion for sales and the ability to inspire others to achieve their best. As a Sales Lead, you will play a crucial role in meeting sales targets while fostering a positive shopping experience for our customers. Pay: 40,000 + Bonus Incentive Key Responsibilities: • Lead, train, and mentor intake and sales staff. • Monitor performance metrics and implement strategies to improve conversion rates. • Review call logs, sales notes, and client files for quality assurance. • Ensure all leads and inquiries are followed up in a timely and effective manner. • Work closely with marketing and legal teams to align messaging and client expectations. • Handle escalated client concerns or complex intake scenarios. • Maintain scripts, sales materials, and training guides up-to-date. • Report regularly on KPIs, team performance, and client trends. Requirements: • Minimum 1 year of experience in legal intake, sales, or customer service (supervisory role preferred). • Strong leadership, coaching, and communication skills. • Proven ability to manage performance and motivate a team. • Knowledge of CRM or legal case management software • Bilingual in English and Spanish Required Join us as we strive to provide exceptional service while achieving our sales goals! Job Type: Full-time Pay: From $40,000.00 per year Benefits: • Dental insurance • Health insurance • Vision insurance Work Location: In person