Integrated Payments Specialist
Job Description
Planet DDS is a dynamic and rapidly growing dental software company, serving over 13,000 practices across the United States with over 118,000 users. The company delivers a complete platform of cloud-based SaaS solutions for dental practices, including Denticon Practice Management, Apteryx Imaging, Cloud 9 Ortho Practice Management, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices.
We are seeking an Integrated Payments Specialist to coordinate, oversee, and execute on new and existing PDDS client payment account onboarding, activation, and roll-out support.
JOB DUTIESÂ
• Manage PDDS client’s payment account onboardings and activations
• Act as main point of contact for Payment partner and PDDS for sales operational support
• Coordinate and drive payment token account transfers for existing and new clients
• Act as main point of contact for new payment location requests from existing clientsÂ
• Evaluate and optimize current payment processes to expedite activation timelines, improve client experience, and more quickly recognize revenue
• Manage payment specific reporting and communicate insights to relevant internal and external parties
• Own and drive regular meeting cadence with payment vendorsÂ
Skills and Qualifications:
• Bachelor's degreeÂ
• 2-4 years of prior experience in the payment acquiring / processing space
• Prior experience with integrated SaaS relationship / account management
• Prior experience with merchant application and account onboarding tasksÂ
• Prior experience working with software onboarding applicationsÂ
• Prior experience working within Salesforce is preferred
Date Posted
11/27/2024
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