Integration Engineer

Description

We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes - from anti-money laundering to fraud detection to CECL readiness to lending workflows - empowering our customers by addressing their Enterprise Risk Management needs.

This is an exciting opportunity for someone who is not only a master of their craft, but also shares our commitment to driving a strong company culture by putting their heart and soul into their work every day.

Our Integration Engineers will be responsible for customizing, building, and maintaining the data sync from financial institution clients' data systems into our software solutions. Many data integration projects are a vital component of a larger implementation effort. The Integration Engineer will work with users of our software to create a project plan including steps to spec and build data extracts, gather requirements on necessary data, install file transfer programs, and ensure accurate and ongoing automated sync of information between bank's core and our software. This individual will report to the Manager of Integration.

This position will be remote or office based in Raleigh, NC or Austin, TX.

What You'll Do:

• Act as primary point-of-contact and lead financial institutions through data integration projects of various size and scope, including enterprise opportunities
• Multitask effectively, appropriately organize, prioritize, and deliver superb customer experience tied to concurrent projects as well as supporting existing clients
• Collaborate with customers and colleagues to understand business needs and translate into preferences for data processing configuration
• Establish expertise in proprietary integration technology and processes
• Breakdown and analyze large datasets to efficiently drive customized configuration recommendations for full user experience
• Develop deep industry and front-end product knowledge
• Coordinate and conduct user testing sessions as well as training sessions on self-service technology
• Own file/document transfer processes from installation through support
• Troubleshoot existing client configuration and contribute to general customer support
• Work hand-in-hand with cross functional teams to identify areas of need, lead initiatives to provide solutions to complex issues, and execute appropriately
• Learn and apply technical skillsets quickly, including loan boarding and API responsibilites
• Coordinate the API implementation with other related teams
• Create documentation and project plans from scratch for new initiatives

What You'll Need:

• 2+ Years of experience in the Banking or Fintech industry
• Experience working with banking solutions, such as institutional core providers, report writing software, and document imaging systems
• Exceptional research, analytical, and creative problem-solving skills
• Demonstrated superior project management and customer service skills
• Strong written and verbal communication skills
• Experience with Microsoft Excel, database systems, SQL, APIs
• Ability to work both independently and collaboratively
• Ability to learn new systems quickly
• Bachelor's Degree or equivalent years of experience

What You'll Get:

• Market competitive total rewards package
• To be part of the Heart & SOUL of a winning company with an inspiring mission
• The opportunity to Make Big Things Happen
• Competitive salary along with full health benefits with an HSA option
• Unlimited PTO and bank holidays
• 401(k) plan and company match

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.

Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] with the subject line accommodation.