Interfaces Operations

The Team:

The Interfaces team is part of the Product Support organization that provides client facing support for Enfusion’s product modules across numerous verticals. The Interfaces Operations team is responsible for taking ownership of priority queries, workflows, and projects across third-party interfaces, consistently delivering optimal solutions for clients.

The Role:

The Interfaces Operations position will work with buy-side clients to design seamless workflows for data transfer between Enfusion and vendors via FTP/email. The team will collaborate with Account Management, Interfaces Product, and Interfaces Testing on new client development and enhancements. 

What You’ll Do:

• Collaborate with clients, external third parties, and internal teams to design workflows for interfaces that transport trade, position, risk, and analytics data to and from the Enfusion system.
• Responsible for designing and setting up non-standard exports (no template/script built by-product) e.g., allocation jobs 
• Conduct investigation for reconciliation queries, resolving any issues relating to downloads or data loaders
• Complete and collaborate on projects for clients which involve Hudson jobs or third-party interface setups
• Be part of a team who are the trusted point of contact within the firm to collaborate with internal and external stakeholders (Clients, Sales, AM, Onboarding) to handle requests promptly and appropriately, and communicate key product insights effectively
• Strengthen our client and vendor relationships through strong delivery, clear business communication, and setting appropriate expectations

What You’ll Need:

• Bachelor’s Degree in Finance, Economics, Accounting, Engineering, or Computer Science
• 2+ Years of experience working in a technical operations role at a fund administrator, financial technology company, or asset manage
• Familiarity with various asset classes and financial instruments (Equities, Options, Futures, FX, Fixed Income, CDS, Total Return Swaps, etc.) in a middle office capacity
• Understanding of basic portfolio management concepts, including trading workflows and reconciliation workflows
• Proven ability to effectively communicate with all levels of staff and management
• Highly organized, self-driven, quick learner, and able to work in a fast-paced environment
• Strong organization and time management skills as this hire will need to get involved in technical problem-solving

The salary for this position is $70,000 - $85,000 + bonus + benefits.

*Note: This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings.

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