Intern, Customer Success Analytics

Job Summary:

Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients' toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.

We apply that same dedication to creating a diverse and inclusive work culture that inspires innovation and bold thinking. A place where individuals can work on small teams, feel valued, and directly impact the real estate industry. We believe our team members are the best in the business, and we will continue to recruit, retain, develop and reward our most important asset - our people!

Job Description:

Internships are a key way for students to gain valuable work experience, make important career contacts, and learn about the CoreLogic culture. Our interns will participate in the day-to-day work environment, have an impact working on real technology project and business challenges.

We are constantly developing innovative solutions that make the real estate ecosystem smarter, more connected, and more efficient. We work on the cutting edge of the industry, with next-gen technology, like cloud-native applications, machine learning, and AI.

Guided by our Core Values, we're dedicated to growing as professionals and members of our community, making the experience of working at CoreLogic as an intern supportive, constructive, and fun!

The Contractor Solutions team is on the mission of becoming a customer outcomes-based business partner and we are searching for a Customer Success Analytics Intern to help execute on this mission. Within the Customer Success function, help drive 2 primary areas of focus as our users to interact with our solutions - Time to Value and Business Outcomes. You will work closely and collaboratively with our product, sales, services & support departments to ensure that we are effectively measuring and improving customer outcomes. Your work will help us understand the impact we are having on the customer experience by measuring the impact of our programs and conducting analyses to proactively uncover opportunities.

Job Qualifications:

Education, Experience, Knowledge and Skills

• Currently enrolled in a bachelor's or master's degree program pursuing a related degree at an accredited 4-year college or university
• Minimum of two years of relevant coursework completed
• Minimum 3.0 cumulative collegiate grade point average, on a 4.0 scale or the equivalent
• Prior internship or co-op experience preferred
• Participation in campus activities related to field preferred
• Demonstrated leadership experience through participation in on-campus activities, educational forums and/or prior work experience

Assignment Specific Experience

• Natural problem-solver who seeks out creative solutions using process + technology
• Proven analytical and quantitative skills. Ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses
• Be able to identify areas for improvement and take initiative to spearhead those improvements for the betterment of the business unit.

Skills

• [These are sample skill bullets. Please Add/delete specific skill requirements for the assignment]
• Ability to learn and maintain knowledge of processes, procedures and products of the Contractor Solutions BU.
• Ability to work within a cross-functional team and matrix management structure
• Strong customer service orientation; strong interpersonal abilities
• Solid analytical capability; ability to exercise sound judgment; strong decision-making skills
• Strong attention to detail; high degree of quality orientation
• Solid project management capabilities; strong business acumen; strong fiscal aptitude
• Strong technical aptitude. Proficiency in Microsoft Office software applications, such as Word, Excel, Access, Project and PowerPoint.

CoreLogic's Diversity Commitment:

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.

EOE AA M/F/Veteran/Disability:

CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace.

Please apply on our website for consideration.

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