Intern, Deskside support

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!

There are some positions at MVP where your work may require an onsite or community component. When working in an MVP office and/or in the community on behalf of MVP, you must be fully vaccinated against COVID-19, and have received the first booster dose within one month of eligibility.

This is an onsite position in the Schenectady
Full-time, hourly

Intern, Deskside Support Responsibilities

• Installation and maintenance of personal computers and including all peripheral equipment.
• Installation and configuration of personal computers and printers (network and desktop).
• Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations.
• Upgrading of computers and peripheral equipment.

• Receipt and distribution of new computer equipment.
• Tests new operating systems and software titles for interoperability and functionality with existing systems and software.
• May perform other related duties as required.
• Good knowledge of modern personal computers and local area networks.
• Good knowledge of installation procedures relating to personal computers, local area networks, peripheral equipment and software.

• Ability to install office computer systems.
• Ability to work with remote users with different remote tools.
• Ability to evaluate equipment configuration requirements.
• Ability to diagnose computer systems and networks problems and assist in their resolution.
• Ability to direct users in system use.

• Ability to understand and follow oral and written instructions.
• Ability to maintain accurate records.
• Physical condition commensurate with the demands of the position.

Minimum Education:
Must be enrolled in a Computer Science, Information Systems, or a technically equivalent undergraduate degree program or equivalent military experience.

Minimum Experience:
Basic hardware, Windows 1011, Office365, software and troubleshooting skills.

Required Skills:

Ability to multi-task and work within time constraints.

Ability to work collaboratively.

Critical thinking and problem-solving skills.

About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the EEO is the Law Poster and Supplement protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at [email protected]

Please apply and learn more - including how you may become a proud member of our team.

Other details

• Job Family Internships
• Pay Type Hourly

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