Intern, Information Technology, South Bend, IN

POSITION SUMMARY

IT Internships offer great work experience to compliment your classroom learning and career goals.

Interns will gain hands-on experience in a variety of IT positions. They will shadow and learn from IT team members on various roles and responsibilities. IT interns work closely with IT staff in the following areas: Project Management, Helpdesk Support, VOIP and Networking.

ESSENTIAL REQUIREMENTS

Requirements will depend on the internship area of expertise.

• Assist with basic end-user support
• Assist with help desk calls, scheduling, and entering tickets
• Assist/support/configure hardware and software
• Assist with software installation

• Create and update technical documentation
• Assist with basic network and VoIP

• Assist with Office 365 applications
• Help with project planning and requirements gathering
• Help with IT inventory tracking

Intern Program Activities (anticipated, subject to change): June - early August

• Orientation Kickoff
• Networking opportunities to connect you with other internal and alumni interns
• Attend a required "all student" virtual networking event at the end of the internship presenting to key members of Sr. Management and participating in a panel discussion with Sr. Management

Internship Basics

• 10-12-week summer duration desired, flexible start and end dates
• 40- hour anticipated work week, Monday - Friday (flexible hours based on your schedule)
• Paid opportunity
• Located in South Bend, IN

QUALIFICATIONS

High School Diploma/G.E.D and/or pursuing a degree in Computer Science, Information Systems & Technology, Business Analytics, Informatics, or related degree

SKILLS

• Intermediate computer skills with general knowledge of software/hardware
• Intermediate troubleshooting and multi-tasking skills
• Working knowledge of Microsoft Office Applications (MS 365).
• Demonstrated analytical and problem-solving skills
• Strong organizational skills, ability to multi-task

• Solid verbal and written communication skills
• Confident in a professional office environment

• Strong client-facing and communication skills
• Maintain confidentiality of sensitive and privileged information

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)