Intern | Managed Services Communications (Remote)

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,000 people all over the United States. Our major field office locations include Atlanta, Denver, Detroit, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Diego, San Francisco, and Scottsdale.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

As part of the Trace3xperience Program, the Managed Services Communications Tracer (Intern) will be a partner in creating new collateral for our new and existing Managed Services offerings, help share with Trace3 reports of our wins, help the Managed Services Advanced Operations team complete their schedule of new offering collateral and video posts, help track the action items to complete new offerings, meet with partners and take steps to have our accreditation placed on their site; help facilitate promoting of new accreditation and offerings with Trace3 Marketing, update our Managed Services HUB site and Box folder so that all materials are easy to find and up to date, provide research data for partners and offerings.  Provide reporting on status and next steps of all these tasks.  These are all very relevant tasks that will put you in a key helpful position for communication inside the Managed Services Team.
Tracers in this program will receive accelerated professional development, exposure to all technical functions of an IT consulting organization, world-class mentoring, and unique networking opportunities across the organization.

What you can expect to learn: 

• Submit MS collateral to Marketing
• Store and organize collateral on SharePoint and Box
• Track collateral and video schedule
• Track partner accreditation schedule
• Capture Partnership meeting minutes and track action items
• Provide standard partnership reports
• Research and provide information with targeted partners
• Other relevant tasks as assigned

Eligibility and preferred skills: 

• Enrollment in the Junior or Senior year of an undergraduate or graduate degree program, at an accredited college or university
• Candidates should be pursuing a field of study applicable to the Managed Services Internship
• Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant’s transcript
• Academic or professional/internship experience working in a professional setting is a plus
• Ability to work independently on assigned tasks and accepts direction on given assignments
• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Availability to work 40 hours per week throughout the internship
• Knowledge of the fundamental concepts, practices, and procedures associated with services operations.
• Proficient in basic computer/laptop use including advanced operations

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.