Intern - Sales Operations (Spring 2023)

Come build the next-gen fintech at Zelle®, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With a new, state-of-the-art HQ opening this year in Scottsdale, AZ - plus growing presences in San Francisco and Chicago - we're entering our next big chapter.

Make your mark on what's next in fintech with Zelle®.

Overall Purpose

Be part of the team that works closely across multiple product, marketing and sales teams to support all sales operations efforts including sales leads support, customer-relationship management (via Salesforce) support, analytics and reporting, and administrative support in support of our current and prospective customers.

Essential Functions

• Support in Sales Operations - administrative, reporting, customer support, leads/marketing
• Maintain tracking in internal tools.
• Expands and develops knowledge of a sales-driven/client-centric organization
• Participates on work teams, contributes to projects and initiatives, and performs various tasks as needed by the assigned unit/department.
• Performs research and prepares reports on assigned topics and /or projects when required.
• Works as a member of a team providing service to internal and external customers.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Currently enrolled in an accredited college program with course work related to the internship or general knowledge acquired as normally obtained through the completion of a bachelor's degree.
• Must be able to communicate with various levels of employees within the department and proven technical and analytical skills.
• Knowledge of Business Intelligence tools or Salesforce or equivalent CRM processes
• Experience working with Excel and presentation platforms like Power Point
• Ability to work with data, take stakeholder input, and translate into clear descriptive stories
• Proficiency with commonly used office software (e.g., Microsoft Office Suite) and personal computers may be necessary, depending on assignment.
• Self-starter with ability to balance multiple deliverables.
• Background and drug screen.
• Must be US Citizen or US National only.

Preferred Qualifications

• Additional related education and/or experience preferred

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage - Competitive medical, dental, and vision plans as well as pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 5% deferral immediately upon eligibility.
• Parental Leave - 12 weeks paid leave plus access to Maven Maternity
• Paid Time Off - Unlimited Time Off* starting on Day 1, plus 11 paid company holidays
• Employee Assistance Program - Resources and tools to help you and your family find a solution to whatever life throws at you.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest.

*Unlimited Time Off available to regular, full-time exempt roles only. Our team can share more during the interview process!

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.